Supervisor of Service Fulfillment

hace 5 días


Ciudad de México, Ciudad de México Trane Technologies A tiempo completo

We are a leading climate solutions company, Trane Technologies, and we are seeking a talented individual to join our team as a Supervisor of Service Fulfillment. Our company is committed to creating innovative solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world.

We believe in a better future when we uplift others and enable our people to thrive at work and at home. As a Supervisor of Service Fulfillment, you will play a critical role in ensuring the success of our service operations.

Key Responsibilities:
  • Lead and manage a team of service professionals to deliver exceptional customer service and support.
  • Develop and implement strategies to improve service efficiency, quality, and customer satisfaction.
  • Collaborate with cross-functional teams to resolve complex service issues and improve overall service experience.
  • Monitor and analyze service performance metrics to identify areas for improvement.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.
Requirements:
  • Proven experience in service operations management, preferably in a similar industry.
  • Strong leadership and communication skills to motivate and guide a team.
  • Ability to analyze complex data and make informed decisions.
  • Excellent problem-solving and conflict resolution skills.
  • Strong customer service skills and a commitment to delivering exceptional customer experiences.
What We Offer:
  • Competitive compensation and comprehensive benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • A commitment to diversity, equity, and inclusion.


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