Field Services Director

hace 2 días


Ciudad de México, Ciudad de México Schneider Electric Norge AS A tiempo completo
Job Title: Field Services Director

Greenstruxure, a partnership between Schneider Electric and Huck Capital, is seeking a Field Services Director to join our team in Punto Valle. As a Field Services Director, you will be responsible for organizing and managing teams to ensure assets under management are kept in perfect operating conditions and outperform their expected production.

Key Responsibilities:
  • Participate in the selection and definition of bricks to optimize Total Cost of Ownership (TCO)
  • Develop a service strategy to support the expected performance of the asset over its lifetime
  • Define Asset Management Plans (AMPs) and negotiate service contracts with O&M providers
  • Negotiate warranties with Original Equipment Manufacturers (OEMs) supporting the AMP
  • Participate in the specification of service tools and dedicated applications
  • Interact with Offtakers and Asset Owners to address requests and monitor asset performance
  • Manage OEM warranties, onsite interventions, spare parts, and service requests
  • Train and delegate work to team members
Requirements:
  • Engineering degree
  • Master's degree in Computer Science, Electrical Engineering, or related field (optional)
  • Direct management experience of a team of tech support individuals
  • On-demand expert resources in Engineering teams to address complex technical cases
  • CMMS, ERP, and internal tool experience
  • 10-15 years of industry experience in Renewable Energy, Utility, Solar & Storage, EAAS
  • O&M experience in renewables appreciated
  • Customer support and Field Service management experience required
  • Hands-on demonstrated experience and direct and functional management experience
  • Able to live in Monterrey, Nuevo Leon, Mexico
  • Able to work under a Hybrid scheme with a work-from-home policy
  • International travel required on a regular basis

Schneider Electric offers a robust benefits package to support our employees, including flexible work arrangements, paid family leave, a culture of wellness, and more. We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners.


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