Services Director

hace 4 días


Ciudad de México, Ciudad de México Aveva A tiempo completo
Job Title: Services Director for Americas SDC

Reports to: Services VP, Americas

Location: Mexico City (Hybrid)

Aveva Software is a global technology company that works in partnership with a broad range of industrial and commercial customers to design and supply advanced technologies that optimize their operational performance and profitability.

This position is responsible for managing the offshore delivery center in India providing project delivery services to customers in collaboration with regional delivery centers.

Aveva Software is looking for a competent leader to be based at their Mexico Office and manage a team of 30+ highly competent Project Managers, Engineering Managers, Solution Architects, Lead Engineers, and Application Consultants.

This role will require working in the Aveva Americas Services leadership team and enabling seamless large/distributed solution deliveries across the Americas region.

Key Responsibilities:
  • Capability Improvement
  • Ownership & Collaboration through effective stakeholder management
  • Transparency in the operations
  • Customer Satisfaction - through On-time Project Delivery within acceptable Quality
  • Improve Gross Margin through Higher Utilization
  • Stakeholder Management

Apart from the above project delivery expectations, the role is also expected to participate in strategic business initiatives and help overall as a business enabler.

Requirements:
  • Bachelor's degree in Engineering Field, Computer Science or related discipline
  • 15+ years of progressively responsible experience with handling teams
  • Experience in delivering customer solutions involving enterprise applications with more than three products
  • Experience with managing cross-functional stakeholders, coming up with vision and mission for the growth of large teams
  • Fluent in English; read/write/speak
  • Ability and flexibility to travel
  • Proficient with Microsoft Office; Word, Excel, Outlook, Project

Aveva requires all successful applicants to undergo and pass a comprehensive background check before they start employment.

Aveva is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.

Come and join Aveva to create the transformative technology that enables our customers to engineer a better world.



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