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Sales Development Representative
hace 2 meses
About Littelfuse
Littelfuse is a leading global manufacturer of electronic components, serving over 100,000 end customers across various industries. With a global presence in 15 countries and a team of over 17,000 employees, we strive to empower a sustainable, connected, and safer world.
About the Role
We are seeking an Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for:
- Providing exceptional customer service and support to internal and external customers
- Building strong relationships with existing and potential customers
- Researching market trends and competitive pricing information
- Creating reports to summarize pricing and making recommendations on next steps
- Collaborating with Regional Managers, Sales Engineers, and assigned Sales Reps to identify and pursue new business opportunities
- Providing Key Account Management and international coordination when necessary
- Traveling as needed to customers or reps for territory issues
- Implementing sales and marketing programs to promote and sell products
- Providing customer service support on order management and reps on LFBC processes and training
- Following up with customers after the sale to provide ongoing service and support
About You
We are looking for a highly motivated and experienced individual with a minimum of 5 years' experience in customer service. You should have:
- Advanced knowledge of MS Office and basic knowledge of SAP
- Knowledge of market, channels, customers, and product line
- Able to handle multiple tasks efficiently and shift priorities as necessary
- Strong analytical skills
- Strong organizational and follow-up skills
- Strong English communication skills both written and verbal
- Results-oriented
- Problem-solving skills
- High attention to detail
- Capable of dealing with different customer profiles
- Capable of making responsible decisions without fear or assuming responsibilities
What We Offer
We offer a competitive salary package and a variety of benefits, including development opportunities like internal Lean Six Sigma Certification. We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference - everywhere, every day.
