Operational Technology Specialist for Warehouse Automation

hace 4 semanas

Ciudad de México, Ciudad de México Maersk A tiempo completo
About the Role

We are seeking an experienced Operational Technology (OT) Engineer to join our team at Maersk. As an OT Engineer, you will play a critical role in enabling our vision of becoming the Global Integrator of container logistics. Your expertise will be instrumental in delivering technical components of new warehouses and guiding cross-functional teams through complex customer implementations and challenging cure periods.

Key Responsibilities
  • Lead project teams on delivery and enablement of OT and IT technical components for new warehouses, customer implementations, continuous improvement, or innovation projects.
  • Ensure Maersk governance, frameworks, and cybersecurity standards are followed and implemented effectively.
  • Solution design of OT technologies that enable operational processes.
  • Device and vendor evaluation/selection.
  • Occasional support to run operational issues as L3 expert.
  • Provide feedback to vendor management and procurement teams on supplier performance, making recommendations for alternative sourcing of hardware and services.
  • Provide technical guidance to industrial engineering/technology teams in their drive to automate/improve our warehouse operations.
  • Provide training as needed to technical and non-technical teams for warehouse devices.
Requirements
  • Experience in directly supporting new warehouse technology installation projects, customer implementations, and direct on-site support.
  • Partners with project managers or operational managers in coordinating troubleshoot and testing efforts between technical (hardware and application) and non-technical (operational and commercial) teams.
  • Drives project technology teams through challenging situations to successfully deliver solutions within promised timelines.
  • Provide constant performance feedback to team members and their managers to ensure positive recognition culture and identifying upskilling opportunities.
  • Establish, develop, and maintain key relationships with technical and non-technical leaders within assigned geographic territory.
Technical Expertise
  • Experience with warehouse operational technology OT compute, operational user devices such as tethered scanners (barcode scanners), handheld scan devices (RF guns), rugged tablets, label printing devices, and services from brands like Zebra, Datalogic, Honeywell, Samsung with Android and WinCE.
  • Experience in wireless network survey, design, implementation, and OT wireless devices and vendors.
  • Familiarity with architectural differences for Cloud, On-premises, and edge compute/network.
  • Experienced with warehouse operational technology architectures.
  • Experience in level 1 technical incident triage within an integrated warehouse devices (scan devices and label printers), WAN/LAN network, and the operational process enabling applications (WMS/YMS).
  • Experience with warehouse, container depots, and/or cold storage operational processes and enabling WMS/YMS applications (e.g. Manhattan Scale and Korber/HighJump).
  • OT devices configuration experience - handheld scanning or compute devices and device management (e.g. SOTI or MDM Solutions).
Soft Skills
  • End-to-end tech accountability mindset.
  • Strong communication and interpersonal skills.
  • Problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Entrepreneur mindset – self-driven and positive attitude.
About Maersk

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. We are an equal opportunities employer and welcome applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing us at [insert email address].

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