Delivery and Operations Coordinator
hace 1 semana
Novatech is a dynamic and growing organization committed to delivering exceptional services to our clients. We are seeking a dedicated and detail-oriented professional to join our team as a Delivery and Administration Analyst.
**Key Responsibilities:**
• Coordinate and monitor the end-to-end delivery process, ensuring timely and accurate delivery of products/services.
• Collaborate with cross-functional teams to gather and analyze delivery requirements.
• Maintain accurate delivery records, track performance metrics, and generate reports for analysis.
• Provide administrative support, including scheduling meetings, managing calendars, and handling correspondence.
• Assist in the preparation and execution of delivery plans, addressing any challenges or obstacles.
• Act as a point of contact for delivery-related queries and provide timely and accurate information to stakeholders.
• Collaborate with vendors and logistics partners to optimize delivery routes and timelines.
• Identify opportunities for process improvement and contribute to the implementation of best practices.
• Manage inventory levels and ensure proper documentation of received and shipped goods.
• Handle administrative tasks such as expense tracking, invoice processing, and record-keeping.
**Requirements:**
• 3-5 years of experience in IT Business Administration and Financial Management.
• IT Business Administration and Financial Management experience.
• Well-versed with Office 365, Power BI, and process automations.
• Experience with IT Outsourcing Management.
• Experience with Managing team supporting IT business services.
• Experience Assuring that operational and reporting SLAs are being met.
• Experience being Responsible for the consolidation and follow-up of Local IT Budget and chargeback.
• Experience Escalating issues and progress on regional projects.
• Experience with IT asset management.
• Experience with IT vendor and supply chain management.
• Experience Providing support and information to consolidate regional presentations, meeting with key stakeholders.
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