AR Collections Specialist
hace 1 mes
Warner Bros. Discovery is seeking a highly skilled AR Collections Analyst to join our team. As a key member of our Order to Cash process, you will be responsible for managing assigned portfolios, analyzing and resolving variances, and compiling lists of necessary adjustments with backup documentation.
Key Responsibilities- Manage assigned portfolios by analyzing, resolving all variances, and compiling a list of necessary adjustments with backup documentation.
- Support collections process in such a way to help meet or exceed established monthly and yearly collection goals through timely invoice resolution and directing cash applications.
- Communicate discrepancies and coordinates any corrections needed with internal teams. Provide updates to senior leadership on payments.
- Identify and facilitate resolution with customers for non-payment and providing guidance on complex issues for problem resolution including short-pay, credits, and open invoices.
- Maintain contact information and customer specific instructions for accounts in portfolio and assist with invoice delivery as needed.
- Initiate customer refund requests. Follow-up on remittances with customers and understanding of adjustments in payments like withholding tax and foreign tax exchange issues.
- Create and analyze AR aging reports. Address payment issues like double payments or other discrepancies.
- Identify and facilitate improvements in the A/R processes through technology or procedural improvements. Maintain documentation for compliance reporting and audits.
- Fluent in English
- 1 to 3 years' experience in Account Receivables reconciliations/Collections
- Bachelor's degree in accounting or finance or related field is preferred
- Quick problem solver, team player, good time management skills
- Excellent listening, oral, and written communication skills
- Experience in SAP ERP preferred
- Great organizational and interpersonal skills
- High level of analytical skills and problem-solving skills
- Complete understanding of the Order to Cash process
- Working knowledge of Microsoft Office products (Outlook, Word, PowerPoint)
- Ability to work independently, creatively, and efficiently
- Proven track record in meeting deadlines
Warner Bros. Discovery is a global leader in the media and entertainment industry. We are committed to building a diverse and inclusive workforce that reflects the diversity of our society and the world around us. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
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