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Market Operations Director

hace 2 meses


Xico, México Unilever A tiempo completo

**Job Summary**

The Market Operations Director for Commercial Experience team will hold accountabilities for all North America markets, covering the end-to-end processes of the service, continuous improvement, driving discipline across the 3 Tiers and driving cost saving projects across P2P, R2R, SCFS, and any new service lines that we expand into.

**Key Responsibilities**

  • Delivering the ongoing service: Leading and operational management of the R2R, StP & SCFS teams comprising c.20 people.
  • Leading Procurement, Finance and Business engagement in NA Cluster including being an integral part of the Clusters' Finance Leadership Team.
  • Drive effective and comprehensive Joint Business Plans between the Cluster and UniOps – including effective delivery and performance management against the same.
  • Deployment and delivery of global & local cost reduction and process improvement projects with strong governance.
  • Maintaining the controls discipline and hygiene in clusters while supporting Control Services Teams & Corporate Controller teams to improve the country capabilities in terms of risk management & mitigation.
  • Integration of the Service Lines to ensure that all global and regional services are delivered to the business in accordance with agreed service levels and performance targets.
  • Foster close relationships with the Service Lines to ensure tight integration and harmonized ways of working as part of the wider Global operating model.
  • Act as the escalation point for most significant day-to-day issues or problems in the Market Cluster(s)/business area.

**What You Will Achieve**

  • Drive new insights into key financial and operational performance drivers.
  • Become a trusted leader within the organization.

**About Unilever**

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us.