Cybersecurity Threat Investigator

hace 2 semanas


Ciudad de México, Ciudad de México Trustwave A tiempo completo
Job Summary

This Cybersecurity Threat Analyst position is a key member of the Global Threat Operations (GTO) team within Trustwave Managed Security Services (MSS). As a security professional, you will interact extensively with customers and partners using polite, professional etiquette.

Duties and Responsibilities
  • Perform network analysis using strong TCP/IP networking skills to understand detected threats.
  • Analyze and respond to security events from firewalls, IDS, IPS, SIEM, Web Application Firewall (WAF), and other security data sources within documented SLA.
  • Respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification.
  • Tune devices for blocking and reporting based on customer business need.
  • Use effective written and verbal communication skills to interact with customers and internal resources in a polite, positive, and professional manner.
  • Take responsibility for customer satisfaction and overall success of managed services.
  • Respond to needs and questions of customers concerning their managed services, managed devices, and detected threats.
  • Adhere to policies, procedures, and security best practices.
  • Resolve problems independently and understand the correct escalation procedures.
Requirements
  • Information security best practices & network security architecture.
  • Current events in Cyber Security and associated patching and remediation efforts.
  • TCP/IP networking.
  • Sourcefire/Snort based security products.
  • Scanning technologies.
  • Log collection and analysis tools.
Preferred Qualifications
  • Certified in Security related Industry, Vendor or Professional Certification- GCIA, GCIH, Security+, OSCP, or CEH preferred.
Compensation

The estimated annual salary for this role is around $80,000 - $110,000 depending on location and experience.

About Trustwave

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can't and respond quicker than others can to protect against the devastating impacts of cyberattacks. We're a world-class team of cyber consultants, threat hunters, and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us at our website.



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