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IT Support Specialist

hace 2 meses

Tlajomulco de Zúñiga, México Vitesco Technologies Group Ag A tiempo completo

Job Summary:

Vitesco Technologies Group Ag is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our internal clients, troubleshooting hardware and software issues, and maintaining strong customer relationships.

Key Responsibilities:

  • Install and configure client computer systems
  • Respond to client IT support requests
  • Provide technical support on-site or via remote-access systems
  • Offer solutions that meet the needs of the client according to our standards
  • Monitor and maintain computer networks
  • Configure Operating Systems
  • Manage Desktop support issues
  • Ensure proper documentation of all issues

Requirements:

  • Bachelor's degree in Information Technology or Computer Science
  • Proven work experience as a Technical Support Engineer
  • Knowledge of Amazon Web Services, API, and IP-based protocols
  • Experience with scripting languages such as shell or Python
  • Knowledge of computer hardware and networking systems
  • Good time management skills
  • Good interpersonal skills
  • Ability to troubleshoot complex hardware and software issues
  • Excellent written and verbal communication skills
  • Ability to think critically
  • English Language
  • Onsite

About Us:

Vitesco Technologies Group Ag is a leading international developer and manufacturer of cutting-edge drive systems for sustainable mobility. With intelligent system solutions and components for electric, hybrid, and internal combustion drive systems, Vitesco Technologies Group Ag is making mobility clean, efficient, and affordable.