IT Support Specialist
hace 24 horas
Job Summary
We are seeking a skilled IT Support Specialist to join our team at Sybex Support Services Llc. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and collaborating with other IT teams to ensure seamless service delivery.
Key Responsibilities
- Provide technical support to clients via phone, email, or remote access
- Troubleshoot and resolve technical issues with desktops, laptops, printers, and other hardware and software
- Collaborate with other IT teams to ensure timely and effective resolution of technical issues
- Document and track technical issues and resolutions
- Stay up-to-date with the latest technology trends and advancements
Requirements
- 2+ years of experience in IT support or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of Windows operating systems and software applications
- Experience with remote support technologies such as Remote Desktop and VNC
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply
If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your resume and cover letter to us.
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