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O2C Specialist
hace 1 mes
Job Summary:
We are seeking a highly skilled O2C Specialist to join our team at ABB. As an O2C Specialist, you will be responsible for the efficient and effective operational management of account receivables process according to global policy and direction from Order to Cash Global Team.
Key Responsibilities:
Supporting part of portfolio of 8+ countries with more than 130 thousand customers.
Presenting basic knowledge in Order to Cash process, understanding the differences of the country specifics across the organization.
Supporting Accounts Receivable transactions such as customer invoices and/or advances, account reconciliation and reporting.
Participate in Collection sessions with the Business, Controlling, Credit Risk Management and Country/Cluster Credit Managers.
Liaising with Internal and External Stakeholders (Front Office/Business/3rd Party Customers located globally).
Conducting monthly review of customers' accounts for countries in scope.
Interacting with Business and Sales team on customers' accounts receivable issues.
Monitoring compliance to Global Policies.
Close communication with external customers, related to Accounts Receivables: Overdues, Disputes, Payment Information, and other inquiries.
Close cooperation with Process Specialist to implement new tools, systems, etc.
Requirements:
Master's/bachelor's degree in Finance, Banking, Accounting or Financial Audit.
Minimum 1 year experience in accounts receivables, acting as Junior O2C Specialist or similar role in a global organization.
Analytical, interpersonal and communication skills.
Customer service and problem resolution experience.
An ability to cooperate in a dynamic and learning environment, to develop good relationship with external customers, Business and other supporting teams.
High level of accuracy and attention to details, pro-active and "can do" attitude.
Fluent communication in English.
Continuous Improvement mindset.
A knowledge of SAP4HANA will be an asset.
A knowledge of FSCM module and Autobank will be an asset.
