Trade Operations Specialist

hace 6 días

Ciudad de México, Ciudad de México Citigroup Inc. A tiempo completo
About the Role

Citigroup Inc. is seeking a highly skilled Trade Operations Specialist to join our team. As a Trade Operations Specialist, you will play a critical role in ensuring the smooth operation of our trade finance products and services.

Key Responsibilities
  • Provide checker role for transactional processing support for respective Trade Payables/Receivables products.
  • Examine documents for processing Trade Payables/Receivable products
  • Provide creative solutions to reduce errors and to ensure adherence to audit and control policies
  • Provide back-up coverage for team members and assist team members during high volume periods
  • Utilize technical knowledge in order to deliver quality service and achieve operating efficiency
  • Participate in activities related to compliance with procedures and control
  • Maintain awareness of product, policy and system enhancements changes
  • Ensure attendance at mandatory classes
  • Daily Management of in-process, pended, and service related activities, ensuring the processing in timely and accurate manner, and dispatching or delivery of very high quality service to our customers and internal partners
  • Demonstrated competence in related area
  • Participates in system and client testing, implementation and trainings if needed.
  • Perform within departmental procedures and compliance standards in order to minimize losses to the Firm
  • Execute moderate to complex transactions
  • Assist with special reports, projects as needed and provide feedback.
  • Perform Management Control Assessment (MCA) to identify operational risks and document specific weaknesses in the design or monitoring methods.
Expected Outcomes
  • Strong control environment and improved metrics.
  • High Productivity, ensuring we meet our Goals of zero holdovers
  • Increased customer satisfaction (both internal and external).
  • Reduced errors and increased operating effectiveness.
  • Established credibility and strong operations, audit, and front office working relationships.
  • Strong partnerships developed with our Latam Branch Operations, Product Partners, as well all other Trade CSCs globally
Key Competencies
  • Strong proven problem solving skills
  • Must be able to adapt to change in a fast paced environment and support other Units as required
  • Proven time management skills
  • Demonstrated people leadership/management skills and the ability to influence and empower people
  • Strong focus on risk & control
  • Quick learner; comfortable with and able to manage in complex systems environment and associated development process
  • Strong interpersonal skills and communication skills, both oral and written;
  • Commitment to mobility and diversity
  • Strong Verbal and Written Communication Skills
  • Industry Knowledge
  • Managing Risk
  • Planning and Organizing
  • Teamwork/Interpersonal
  • Technological Proficiency/ Knowledge
  • Highly detailed planning, organization and solid execution capability. Multi-tasking a must requirement
  • Strong performance record, indicating a self-starter who solves issues as they arise
  • Analytical and organizational skills that can be demonstrated
Requirements
  • Excellent communicator (written and oral), fluent in English and Spanish is a must
  • 3 to 5 years' experience on Trade Operations/Processes and/or Products.
  • Education: Minimum Bachelor's Degree required
  • Advanced skills in MS Office preferred.

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