Senior Cloud Transformation Specialist

hace 3 semanas


Xico, México Google A tiempo completo

About the Role

As a Technical Account Manager Associate at Google, you will play a key role in helping customers successfully adopt Google Cloud products. Your main objective will be to lead the successful adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey.

You will manage the successful delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. This involves regularly engaging with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.

Responsibilities

Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.

Advocate for customer needs to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.

Develop relationships with stakeholders to understand customer business, develop strategic roadmaps, and lead quarterly business reviews. Executive sessions to better understand business and technical needs.

Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success. Work with customers and Support to guide issues/escalations to resolution.

Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

About Google

Google Cloud accelerates every organization's ability to digitally transform their business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.



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