Cloud Transformation Specialist

hace 2 días


Xico, México Google A tiempo completo
About the Role

We are seeking a highly skilled Technical Account Manager to join our Google Cloud team. As a Technical Account Manager, you will be responsible for helping customers successfully adopt Google Cloud products and services.

As a key member of our team, you will lead the adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey. You will manage the delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services.

Responsibilities
  • Accelerate customer adoption of Google Cloud by leading the implementation journey, providing technical guidance, and managing timelines, milestones, migration goals, and business transformation strategies.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development, and lead across multiple work-streams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand customer's business, develop strategic roadmaps, and lead quarterly business reviews.
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and support to guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.
About Google

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.



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