Training Specialist

hace 1 día


Monterrey, Nuevo León, México Contactpoint 360 A tiempo completo
{"title": "Training Specialist", "content": "

At ContactPoint 360, we're seeking a skilled Training Specialist to join our team. As a key member of our learning and development team, you'll be responsible for designing and delivering training programs that drive business results.

As a Training Specialist, you'll work closely with subject matter experts to create engaging training initiatives that meet the needs of our clients and employees. Your expertise will help us deliver exceptional people and customer experiences, putting the human experience first.

Key responsibilities include:

  • Designing and delivering training programs that meet business objectives
  • Collaborating with subject matter experts to create engaging training content
  • Providing training feedback and insights to new employees and leadership teams
  • Liaising with Operations, Quality Assurance, and Human Resources to discuss training trends and opportunities

Requirements include:

  • Minimum of 3 years progressive work experience in the BPO industry in a similar capacity
  • Experience with the full training lifecycle, including analysis, design, delivery, and evaluation
  • Strong computer and typing skills, including Microsoft Office Suite and other relevant tools

We offer a competitive base salary, bonuses, and a range of benefits, including medical expenses, life insurance, and pantry vouchers. If you're a motivated and experienced Training Specialist looking for a new challenge, we'd love to hear from you"}


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