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IT Systems Supervisor

hace 2 meses

Cancún, Quintana Roo, México Marriott International, Inc. A tiempo completo

Job Summary

We are seeking a highly skilled IT Systems Supervisor to join our team at Marriott International, Inc. The successful candidate will be responsible for troubleshooting and resolving technical problems related to computer software and systems.

Key Responsibilities

  • Troubleshoot and resolve technical issues related to computer software and systems
  • Provide technical guidance and recommendations to resolve business problems
  • Analyze and recommend process improvements
  • Enter commands and activate controls on computer and peripheral equipment
  • Troubleshoot, modify, support, manage, and maintain applications programs and user accounts
  • Maintain records of daily data communication transactions, problems, and remedial actions taken
  • Train or instruct users in the proper use of hardware or software
  • Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities
  • Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications
  • Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees
  • Develop and maintain positive working relationships with others
  • Follow all company policies and procedures
  • Protect company assets
  • Ensure adherence to quality expectations and standards

Requirements

  • Technical, Trade, or Vocational School Degree
  • At least 2 years of related work experience
  • No supervisory experience required