Desktop Support Specialist

hace 2 semanas


Cancún, Quintana Roo, México Apple Leisure Group A tiempo completo

About the Role

We are seeking a highly skilled Desktop Support Specialist to join our team at Apple Leisure Group. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems.

Key Responsibilities

  • Provide technical support for desktop computers, laptops, and mobile devices
  • Troubleshoot and resolve hardware and software issues
  • Deploy and configure new computer systems and software
  • Administer and maintain our computer networks and systems
  • Assist with the implementation of new technologies and systems
  • Collaborate with other IT teams to ensure seamless integration of systems
  • Provide excellent customer service and support to employees

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2+ years of experience in desktop support or related field
  • Strong knowledge of Windows and Mac operating systems
  • Experience with computer networks and systems administration
  • Excellent communication and problem-solving skills

About Apple Leisure Group

Apple Leisure Group is a leading travel and hospitality company that delivers distinctive experiences for our guests. We are committed to providing exceptional service and support to our employees and customers. If you are a motivated and detail-oriented individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.



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