Business System Support Specialist

hace 3 semanas


Xico, México Emerson A tiempo completo

**Job Summary**:

We are seeking a highly skilled Business System Support Specialist to join our Emerson team. The ideal candidate will have 3-4 years of experience in a customer service or material sourcing position and a related degree preferred.

**Key Responsibilities:**

Monitor order queue for new orders and quickly resolve open inquiries to get orders processed
- Review and action Oracle sales orders for unorderable parts for hand off to Rapid Repair Center Customer Service Associate for order completion
- Create and upload serial card references for orders processed
- Support Diagnostic Report Generation Tool requests
- Perform purchase order follow up and supplier expediting support by requesting and entering acknowledgement and planned ship date information
- Create and modify purchase orders, set up new suppliers and customers and support purchasing activities for the Valve Condition Monitoring team

**Requirements:**

Strong interpersonal skills in order to effectively work in a team environment
- Good communication skills
- Demonstrated ability and desire to uphold a high-level of customer service standards
- Excellent time management proficiency
- Demonstrated attention to detail and regard for quality
- Able to work independently with general supervision

**Travel Requirements:**

Limited travel, as permitted and necessary. No more than 5% of time.

**Work Environment / Conditions:**

Office environment



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