Collections Analyst 1: Data Insights Specialist

hace 1 semana


Xico, México Citi A tiempo completo
About the Role

We are seeking a skilled Collections Analyst 1 to join our team at Citi. As a key member of our operations team, you will play a critical role in ensuring the effective management of our collections processes.

Key Responsibilities
  • Develop and maintain a thorough understanding of our collections processes, procedures, and systems.
  • Analyze data to identify trends and areas for improvement, and provide recommendations to optimize collections performance.
  • Collaborate with cross-functional teams to implement process improvements and ensure compliance with regulatory requirements.
  • Provide exceptional customer service to internal stakeholders, including timely and accurate responses to inquiries.
Requirements
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Strong attention to detail and organizational skills, with the ability to maintain accurate records and reports.
What We Offer

As a Collections Analyst 1 at Citi, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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