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Director of Spa and Wellness
hace 2 meses
**Job Summary**
We are seeking a highly skilled and passionate Director of Spa and Wellness to lead our spa team at Accor Hotels. The ideal candidate will have a deep understanding of spa operations, a commitment to providing exceptional guest experiences, and innovative ideas to elevate our spa offerings.
**Key Responsibilities:**
- **Strategic Leadership:** Develop and implement strategic plans to drive spa revenue, enhance guest satisfaction, and maintain operational excellence.
- **Team Management:** Lead and inspire a team of spa professionals, fostering a culture of excellence, collaboration, and continuous improvement.
- **Guest Experience:** Ensure that every guest receives personalized attention and enjoys a memorable spa experience that exceeds their expectations.
- **Longevity Suite Management:** Oversee the operations of the longevity suite, including developing unique wellness programs, collaborating with wellness experts, and ensuring the highest standards of service.
- **Financial Management:** Manage spa budgets, control costs, and optimize revenue through effective pricing strategies and promotional initiatives.
- **Quality Assurance:** Maintain the highest standards of cleanliness, safety, and hygiene throughout the spa facility, adhering to regulatory requirements and brand standards.
- **Training and Development:** Provide ongoing training and development opportunities for spa staff, empowering them to deliver exceptional service and grow their skills.
- **Collaboration:** Collaborate with other hotel departments to promote spa services, coordinate special events, and enhance the overall guest experience.
**About Accor Hotels**
Accor Hotels is a world-leading hospitality group with a portfolio of over 5,400 properties across more than 110 countries. We are committed to providing exceptional guest experiences and pioneering approaches to hospitality and sustainability.
