Spa Operations Manager
hace 3 horas
Job Summary
The Spa Department Head is responsible for overseeing the day-to-day operations of the spa, including managing staff, coordinating services, and ensuring exceptional customer experiences. This role requires strong leadership and communication skills, as well as the ability to analyze data and make informed decisions to drive business results.
Key Responsibilities
- Selecting vendors for spa retail operations and managing contract agreements
- Overseeing retail product research, product selection, and purchasing
- Managing supply inventories and purchasing control, including uniforms
- Monitoring the spa's actual and projected sales to ensure revenue goals are met or exceeded
- Maintaining cleanliness of spa and related areas and equipment
Requirements
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area
- OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area
Marriott International is an equal opportunity employer
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