Account Manager, Smb

hace 2 días


Puebla, Puebla, México Jumpcloud A tiempo completo

**About JumpCloud**

We're a remote-first company that helps IT teams and Managed Service Providers (MSPs) centralize management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models.

Our team is growing fast, and we're looking for a talented Account Manager to join us in Mexico.

**Key Responsibilities**:

  • Building and maintaining strong relationships with current customers through understanding their needs and goals.
  • Driving world-class net revenue retention by ensuring that each of JumpCloud's direct paying customers has a path to deriving additional value from JumpCloud.
  • Expansion sales into existing accounts with strong forecast and funnel management process.
  • Delivering regular outbound campaigns on new product updates, partnering with Product and technical resources.
  • Conducting data-driven conversations to cultivate new product pipeline and upsell opportunities.
  • Delivering commercial outcomes by running a consistent sales process and setting next step expectations and contract negotiations with customers.
  • Understanding customer use-cases and how they pair with JumpCloud's portfolio solutions in order to identify new cross-sale opportunities.
  • Operating internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with JumpCloud.
  • Supporting customer retention efforts such as support ticket escalations, feature requests, conversations with product, and internal advocacy.

**Requirements**:

  • 2 years+ managing and growing a portfolio of relationships with technical buyers.
  • History of top performance in sales and prior Account Management/BDR roles.
  • Basic understanding of security, identity, and access management.
  • Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus).
  • Prior pipeline generation and closing sales experience.
  • Managing a full sales process from demand to close for install base of customers.
  • Building strong, trusting relationships with customers and internal stakeholders.
  • Proven track record of performance (top 10-20% of company) in past sales positions.
  • Self-motivated, analytical, and entrepreneurial spirit balancing hunter sales instincts with nurturing, relationship building capabilities.
  • Comfortable working in a fast-paced, dynamic environment.
  • Highly organized, detail-oriented, and ability to multitask.

**Preferred Qualifications**:

  • Bachelor's degree.
  • Experience working with identity and access management solutions.
  • Experience operating in a fast-paced hyper-growth environment.

**Why JumpCloud?**

We're a company that values human connection and creating a positive impact on our customers and employees. We're committed to being remote-first and offer a flexible work environment that allows you to thrive.

**What We Offer**:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive team environment.
  • A chance to work on challenging projects and make a meaningful impact.

**How to Apply**:

Please submit your résumé and a brief explanation of why you'd be a good fit for JumpCloud. We're an equal opportunity employer and welcome applications from diverse candidates.


  • Account Manager, SMB

    hace 2 días


    Puebla, Puebla, México Jumpcloud A tiempo completo

    **About JumpCloud**JumpCloud is a leading provider of cloud-based identity and access management solutions. We help IT teams and Managed Service Providers (MSPs) centralize management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models.**The Role**We are seeking an experienced Account Manager to...

  • Key Account Manager

    hace 1 semana


    Puebla, Puebla, México Edag Mexico A tiempo completo

    Job Title: Key Account ManagerAt Edag Mexico, we are seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for driving business growth and development in the automotive industry.Key Responsibilities:Participate in the achievement of the objectives of the Automotive Laboratory and the...

  • Executive Account Manager

    hace 3 semanas


    Puebla, Puebla, México Carolina logistics Inc A tiempo completo

    Manager of Account ExecutivesCarolina Logistics Inc., a US Freight Forwarder with 14 years of experience in the international market, is seeking a seasoned professional to lead our team of Account Executives focused on ground and air freight services.About the Role:We are looking for a results-driven leader who can foster a collaborative and results-driven...

  • Account Manager

    hace 4 días


    Puebla, Puebla, México Ecolab A tiempo completo

    Are you a food, beverage, or dairy manufacturing expert with a passion for driving results? Ecolab's Food & Beverage team is seeking a skilled Account Manager to join our industry-leading team. As a key business partner, you will work with customers to develop sanitation plans and programs, evaluate processes and procedures, troubleshoot technical issues,...


  • Puebla, Puebla, México Michael Page A tiempo completo

    Job SummaryThe General Manager will oversee the day-to-day operations of the Mexican plant, focusing on commercial development and operational efficiency. This role requires a strong leader with experience preferably managing global key accounts, ensuring the same level of service and professionalism expected in their home countries.Main ResponsibilitiesThe...


  • Puebla, Puebla, México Michael Page A tiempo completo

    Job SummaryWe are seeking a highly experienced General Manager to lead our Mexican plant, focusing on commercial development and operational efficiency. The ideal candidate will have a strong track record in managing global key accounts, ensuring the same level of service and professionalism expected in their home countries.Key ResponsibilitiesOperations and...


  • Puebla, Puebla, México Carolina logistics Inc A tiempo completo

    Carolina Logistics Inc. is a prominent US Freight Forwarder with over a decade of expertise in the global logistics arena.Headquartered in South Carolina, we provide comprehensive logistics solutions, effectively integrating air, ground, and ocean freight forwarding services.Our dedication to excellence is reflected in our ability to deliver intelligent...


  • Puebla, Puebla, México Carolina logistics Inc A tiempo completo

    Carolina Logistics Inc. is a prominent US Freight Forwarder with over a decade of expertise in the global market.Located in South Carolina, we provide comprehensive logistics solutions, effectively integrating air, ground, and ocean freight forwarding services.Our dedication to excellence is reflected in our intelligent logistics solutions that enhance...


  • Puebla, Puebla, México Carolina logistics Inc A tiempo completo

    About Carolina Logistics Inc.Carolina Logistics Inc. is a prominent US Freight Forwarder with over a decade of expertise in the global market.Located in South Carolina, we specialize in comprehensive logistics solutions, integrating air, ground, and ocean freight forwarding services.Our dedication to excellence is reflected in our ability to provide...

  • General Manager

    hace 1 mes


    Puebla, Puebla, México Michael Page A tiempo completo

    {"title": "Commercial Operations Manager", "content": "Job SummaryWe are seeking a highly experienced Commercial Operations Manager to oversee the day-to-day operations of our Mexican plant. As a key member of our team, you will be responsible for driving commercial development and operational efficiency.Key ResponsibilitiesManagement and Optimization of...

  • General Manager

    hace 4 semanas


    Puebla, Puebla, México Michael Page A tiempo completo

    Job Title: General Manager - Commercial DevelopmentThe General Manager will oversee the day-to-day operations of the Mexican plant, focusing on commercial development and operational efficiency. This role requires a strong leader with experience preferably managing global key accounts, ensuring the same level of service and professionalism expected in their...

  • General Manager

    hace 4 semanas


    Puebla, Puebla, México Michael Page A tiempo completo

    Job SummaryA leading German chemical company with a plant in Mexico is seeking a highly skilled General Manager to oversee the day-to-day operations of the Mexican plant. The ideal candidate will have a strong background in commercial development and operational efficiency, with experience managing global key accounts and ensuring high standards of quality...

  • General Manager

    hace 3 semanas


    Puebla, Puebla, México Michael Page A tiempo completo

    Job SummaryA leading German chemical company with a plant in Mexico is seeking a highly skilled General Manager to oversee the day-to-day operations of the Mexican plant. The ideal candidate will have experience managing global key accounts and ensuring the same level of service and professionalism expected in their home countries.Key ResponsibilitiesThe...


  • Puebla, Puebla, México Michael Page A tiempo completo

    The ideal candidate will oversee the day-to-day operations of our Mexican plant, focusing on commercial development and operational efficiency. This role requires a strong leader with experience in managing global key accounts, ensuring the same level of service and professionalism expected in their home countries.Key Responsibilities:Management and...

  • Customer Success Manager

    hace 1 semana


    Puebla, Puebla, México Jumpcloud A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at JumpCloud. As a Customer Success Manager, you will be responsible for partnering with sales, support, product, and engineering teams to deliver a world-class customer experience.Key ResponsibilitiesOversee customer onboarding and work with customer stakeholders to...

  • Senior Sales Manager

    hace 4 días


    Puebla, Puebla, México Benteler Automotive A tiempo completo

    **Job Summary**Benteler Automotive is seeking a highly skilled and experienced Sales Manager to join our team. As a key member of our sales team, you will be responsible for implementing customer strategy, managing all relevant activities in approved processes, and achieving defined targets.**Key Responsibilities**Support the implementation of customer...


  • Puebla, Puebla, México Novares Group A tiempo completo

    Job Title: Planning and Scheduling ManagerAt Novares Group, we are seeking a highly skilled Planning and Scheduling Manager to join our team. As a key member of our operations team, you will be responsible for managing planning and sequencing to ensure the smooth execution of our production processes.Key Responsibilities:Develop and maintain the three-month...


  • Puebla, Puebla, México Jumpcloud A tiempo completo

    About the Role:We are seeking a skilled Technical Customer Success Manager to join our team at JumpCloud. As a key member of our customer success organization, you will be responsible for delivering a world-class customer experience by partnering closely with sales, support, product, and engineering teams.You will act as a trusted technical advisor to...

  • Collections Manager

    hace 2 días


    Puebla, Puebla, México Goodleap A tiempo completo

    Job Summary:The Assistant Collections Manager is responsible for coaching, training, and developing collectors to achieve exceptional customer experience and maximize results. This role requires strong leadership skills, excellent communication, and problem-solving abilities to drive results with a geographically dispersed team.About Goodleap:We provide...

  • Sales Director

    hace 1 mes


    Puebla, Puebla, México BENTELER A tiempo completo

    Job SummaryAs a Sales Manager at BENTELER, you will play a key role in driving business growth and success. Your primary responsibility will be to implement customer strategies and manage all relevant activities in approved processes to achieve defined targets. You will be responsible for documenting and maintaining all projects in BENTELER systems, ensuring...