Platform Engineering Lead – Monitoring Telemetry Observability Platform Specialist
hace 2 días
**Job Summary**
We are seeking an experienced Platform Engineering Lead to join our team at Vass Mexico. As a key member of our engineering team, you will be responsible for leading platform engineering, setting priorities, and ensuring progress toward goals.
**Key Responsibilities**
- Lead platform engineering, setting priorities and ensuring progress toward goals.
- Provide expertise in Monitoring/Telemetry/Observability platform engineering.
- Ensure platform quality through consistent development, testing, and documentation.
- Oversee platform outcomes, focusing on continuous improvement and KPI/OKR alignment.
- Manage budgeting, planning, team motivation, vendor contracts, and Level 3 support.
- Establish governance structures and best practices for platforms.
- Collaborate on platform architecture and development, ensuring alignment with business goals.
- Identify and implement new technology capabilities and support system demos.
- Maintain and manage the platform's software infrastructure.
**Requirements**
- Bachelor's degree in Computer Science, Statistics, and/or Management Information Systems from an accredited university or equivalent experience.
- 5+ years of more experience with Agile methods/methodologies, and leading SCRUM/Lean/Kanban teams.
- 10+ years or more of relevant professional experience as a technology engineer, with 7+ years in a role managing platform teams.
- 7+ years of experience enabling telemetry, monitoring, and observability environments using leading APM/AIOPS solutions (Splunk, AppDynamics, ThousandEyes, ServiceNow preferred).
- 3+ years of experience using public cloud infrastructure (AWS required, Azure desired).
- Proven track record of getting things done in complex organizations.
- Excellent analytical and problem-solving skills.
- Healthcare/life science/pharmaceutical industry experience required.
- Referenceable leadership, management, or key influencer experiences required.
- Ability to work in an agile and rapidly changing environment with high-quality deliverables.
- Previous experience managing global engineering teams and budgets required.
- Strong organizational and interpersonal skills.
- Demonstrated presentation, communication, and influencing skills.
- Ability to think outside the box for innovative engineering capabilities.
- Knowledge of information management practices, regulatory requirements, and global data privacy laws related to the pharmaceutical industry.
- Proven knowledge of IT Service Management, Service Operations, and Service Release (ITIL v4 and ITSM).
- Working knowledge of DevOps CI/CD technologies and lifecycle.
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