Senior Operations Support Specialist
hace 1 semana
Citi is seeking a highly skilled Senior Operations Support Specialist to join our team. As a key member of our Operations department, you will be responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.
Key Responsibilities- Perform in-depth evaluations of business processes and procedures to identify and resolve complex problems.
- Influence decisions through advice and counsel, and facilitate services to others in the area.
- Serve as an analytical and/or procedural expert, representing a unit or team on cross-functional operational processes and project deliverables.
- Liaise with multiple teams across the Operations department.
- Coordinate and contribute to initiatives that support the goals of the Operations function and overall business.
- Assume informal and formal leadership roles within the team, as well as coach and train new recruits.
- Exercise independence of judgment and autonomy, and act as a subject matter expert to senior stakeholders and/or other team members.
- 5-8 years of relevant experience in operations or a related field.
- Experience with automated end-to-end sourcing tools.
- Proficient in Microsoft Office.
- Ability and experience working in a fast-paced, high-pressure environment.
- Proven organization and time management skills.
- Demonstrated problem-solving and decision-making skills.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Bachelor's degree/University degree or equivalent experience.
- Experience as a Relationship Manager.
- Intermediate/advanced proficiency in English.
Operations - Core
Time TypeFull time
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