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Job Summary:
The Operations Support Specialist 4 is an entry-level position responsible for providing day-to-day operations support services to Citi. This role serves as the liaison between operations staff, relationship managers, project managers, custodians, and clients.
Key Responsibilities:
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
Qualifications:
- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area
Education:
High School diploma or equivalent
This role requires a strong understanding of business operations and a ability to work effectively in a team environment. The ideal candidate will have excellent communication and problem-solving skills, with the ability to adapt to changing priorities and deadlines.
