Procurement Support Specialist
hace 1 mes
PepsiCo, a leading food and beverage company, is seeking a skilled Procurement Help Desk Analyst to support our global procurement operations. As a Procurement Help Desk Analyst, you will play a critical role in ensuring the smooth operation of our procurement processes, resolving incidents, and providing exceptional support to our end-users.
Your Key Responsibilities:
- Identify and record incidents, classify, and provide initial support to users.
- Investigate and diagnose incidents, escalating them when necessary to ensure timely resolution.
- Manage communication throughout the incident lifecycle, ensuring transparency and updates.
- Resolve incidents and restore services to normal operation.
What We Offer:
- A dynamic and collaborative work environment with opportunities for growth and development.
- A comprehensive benefits package, including financial wellness programs, recognition programs, and more.
- The chance to work with a global team, leveraging your skills and experience to make a meaningful impact.
We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.
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