Service Delivery Excellence Manager

hace 2 meses


Monterrey, Nuevo León, México C.H. Robinson A tiempo completo

C.H. Robinson is a Fortune 200 company and a leading logistics platform that solves complex supply chain problems for businesses across the globe. We are seeking a highly skilled Service Delivery Excellence Manager to join our team.

The estimated annual salary for this position is around $120,000, depending on experience and qualifications.

This role will involve driving consistent execution of service delivery requirements and expectations, leveraging operations dashboards and internal analytics to identify areas for improvement, and collaborating with multiple teams to drive standardization of best practices.

The ideal candidate will have a minimum of 5 years of experience in operations and/or customer-facing roles, as well as 2 years of leadership experience. They will be able to travel up to 10% domestically and internationally.

In addition to the base salary, we offer a comprehensive benefits package, including life and medical insurance, a wealth accumulation plan, an employee stock purchase plan, and more.

We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. Our people and technology move the world, and we're proud to be recognized as one of LinkedIn's Top Companies in Minneapolis-St. Paul.



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