Customer Service Representative
hace 1 semana
We are seeking a highly skilled Customer Service and Sales professional to join our team at Quimati. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Generate production orders and follow up on outstanding orders to ensure timely delivery.
- Monitor transfer and delivery processes to ensure effective service level.
- Generate invoices and maintain accurate records.
- Attend to any mishaps that occur during shipment, including transportation, documents, and delivery to the customer.
- Maintain a high level of customer satisfaction and service level.
Requirements:
- 2 years of experience in customer service in an industrial manufacturing company.
- Advanced English language skills.
Benefits:
- Major medical expenses coverage.
- Support for language studies.
- Support for children studying.
- Catering service.
Working Conditions:
- Full-time position.
- 10-hour workday.
Compensation:
- $19,000.00 to $20,000.00 per month.
Language:
- English (required).
Work Location:
- On-site employment.
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