Spanish Customer Support Specialist Mexico

hace 3 semanas


Xico, México Coolbet A tiempo completo

**Role Overview:**

We are seeking a service-minded professional to work with our Mexican, Chilean, Peruvian, Ecuadorian, and European customers.

The ideal candidate will be the face of the company for new customers and the champion of the customers within the company.

This role requires the ability to work with other departments to solve customer queries, confirm data from different sources, and determine the accurate outcome.

**Responsibilities:**

  • Confirming data from different sources to determine the accurate outcome
  • Working in shifts with two weekends off per month
  • Collaborating with other departments to solve customer queries

**Requirements:**

  • Excellent in Spanish and English, both written and spoken
  • Service-minded and positive attitude
  • Comfortable behind the keyboard, checking different points of data for accuracy
  • Interested in making ideas count and voice being heard

**Benefits:**

  • Learn from and work together with a highly experienced professional team
  • Fun environment, awesome people, multinational team
  • A large degree of independence, no micro-management
  • Flexible working schedules
  • A minimum of 15 days of vacation right from day one
  • An individual training budget
  • Exciting team events and company events


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