Customer Service Specialist

hace 4 semanas


Ciudad Apodaca, Nuevo León, México Motion Industries (Mot) A tiempo completo

Job Summary:
At Motion Industries, we are seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for responding to customer inquiries, placing customer orders, and ensuring customer expectations are accurately determined and met.

Key Responsibilities:
- Negotiate sales prices and purchase prices to influence Motion Industries' gross profit.
- Adjust non-contract customer pricing to meet customer demands while maximizing profit for Motion Industries.
- Build customer relationships to drive repeat business by relating to customers and driving process improvements.
- Order items to ensure appropriate inventory levels are maintained for customers.
- Place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
- Expedite backorders and prepare orders for shipment to customers.
- Source products from branch inventory, distribution center inventory, or supplier inventory.
- Determine the most cost-effective shipping method for customer orders.
- Handle customer returns and provide coaching, guidance, and direction to less experienced Customer Service Representatives.

Requirements:
- Typically requires a high school diploma or GED.
- Five (5) or more years of related experience or an equivalent combination.
- Excellent communication skills, including written, verbal, and listening skills.
- Ability to multi-task and time management skills required.
- Excellent computer skills and negotiation skills.
- Strong product knowledge and reliability, organization, and attention to detail required.



  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Customer Service Resolution Specialist**At ABB, we strive to address global challenges through our core values: care, courage, curiosity, and collaboration. This role reports to the Order Management Lead and offers a unique opportunity to support the accurate end-to-end resolution of post-sale customer requests.**Key Responsibilities**:- Ensure timely...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Customer Operations Specialist**:At ABB, we are seeking a skilled Customer Operations Specialist to join our team. This role will focus on developing and implementing local key accounts strategies, ensuring full compliance to service levels and customer satisfaction.**Key Responsibilities:**- Proactively identify and select key accounts with specific...

  • Drive Service Specialist

    hace 3 semanas


    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Drive Service Specialist Opportunity at ABB**:At ABB, we are embarking on a journey to drive diversity and inclusion across all dimensions. We are seeking a skilled Drive Service Specialist to join our global team and contribute to our mission of energizing the transformation of society and industry.As a Drive Service Specialist, you will execute service...


  • Ciudad Apodaca, Nuevo León, México FedEx A tiempo completo

    FedEx is a world-class company consistently recognized as a great place to work and a technology innovator. We are proud to be one of the most admired and respected companies in the industry.As a Business Operations Specialist - Customer Service, you will play a vital role in supporting efficient clearance processes and providing excellent customer service....


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Post Sales Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Ciudad Apodaca, Nuevo León, México FedEx A tiempo completo

    Job Summary:As a Customer Service Representative at FedEx, you will play a vital role in ensuring the smooth operation of our front-line clearance process. You will be responsible for performing a variety of customer service and administrative duties, including responding to customer inquiries, documenting customer information, and preparing reports.Key...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at ABB. As a key member of our sales support team, you will be responsible for implementing global processes and best practices to meet and exceed customer expectations.Key ResponsibilitiesDevelop and implement order entry and order management processes to ensure accurate...


  • Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo

    Job DescriptionThis role is part of Expeditors' Critical Logistics Services Customer Service Team (CLS CS), which provides support to major customers in various industries. The team oversees critical logistics shipments, aircraft on ground shipments, and other specialized services. As a subject matter expert, you will ensure exceptional customer service and...


  • Ciudad Apodaca, Nuevo León, México Parker Hannifin Corporation A tiempo completo

    Job SummaryParker Hannifin Corporation is seeking a highly skilled Customer Service Supervisor to manage key customer accounts and oversee the performance of customer service representatives in Mexico. This role requires strong leadership and communication skills to effectively interact with customers, production, logistics, and sales staff.Key...


  • Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our Critical Logistics Services (CLS) team at Expeditors. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate information is communicated to them regarding their shipments.Main...


  • Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completo

    About the RoleWe are seeking an experienced Customer Service Representative to join our Water Utility America ́s team. As a CSSC Frontline Representative, you will contribute to a thriving sales team while delivering world-class customer services through various customer channels.Your Key ResponsibilitiesProvide primary support for day-to-day and escalated...


  • Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Sales Support team as a Customer Service Representative. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. This is an exciting opportunity to work with a dynamic team and...


  • Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Grundfos Holding A/S. As a Customer Service Representative, you will be responsible for providing world-class customer service through various channels, including telephone, email, live chat, and instant messaging.Key ResponsibilitiesProvide primary support for...


  • Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:Expeditors is seeking a Customer Service Representative to join our Critical Logistics Services (CLS) team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the aviation, automotive, pharmaceutical, retail, and technology industries.Key...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Post Sales Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Ciudad Apodaca, Nuevo León, México Avasa A tiempo completo

    Job DescriptionWe are seeking a skilled Sales Professional to join our team. As a Sales Professional, you will be responsible for providing exceptional customer service and selling our products to clients.Key Responsibilities:Develop and maintain strong relationships with customersSell our products to new and existing customersMeet and exceed sales...


  • Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completo

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Grundfos. As a key member of our sales team, you will be responsible for delivering world-class customer service through various channels, including telephone, email, live chat, and instant messaging.**Key Responsibilities** Enter and maintain manual and...


  • Ciudad Apodaca, Nuevo León, México Abb Schweiz Ag A tiempo completo

    Order Management Specialist PositionWe are seeking a highly skilled Order Management Specialist to join our team at ABB Schweiz AG. As an Order Management Specialist, you will be responsible for providing internal and external customer service, including technical support, order, and payment-related assistance. Your role will involve ensuring the resolution...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Order Management Specialist**:At ABB, we're seeking a skilled Order Management Specialist to join our team. As a key member of our sales support team, you'll be responsible for ensuring customer satisfaction by providing timely and accurate order information. Your strong communication skills and attention to detail will be essential in resolving customer...


  • Ciudad Apodaca, Nuevo León, México Parker Hannifin Corporation A tiempo completo

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Parker Hannifin Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.**Key Responsibilities**Provide timely and effective support to...