Customer Service Analyst

hace 3 semanas


Ciudad Apodaca, Nuevo León, México Lear A tiempo completo
About Lear Corporation

We are a global automotive technology leader, dedicated to delivering innovative solutions that enhance the driving experience. Our teams are passionate about their craft, driven to succeed, and empowered to make a difference.

Job Title: Customer Service Analyst

We are seeking a highly skilled Customer Service Analyst to join our team in Apodaca, Nuevo León, México. As a Customer Service Analyst, you will be responsible for providing timely follow-up to clients, ensuring that releases are delivered on time, and maintaining inventory levels at Finished Goods within level.

Key Responsibilities:
  • Knowledge of customer portals and management of Covisint
  • Ensure releases are on time to share with the entire planning team
  • Constant communication with production planning team
  • Monitoring weekly and daily customer requirements
  • Avoid obsolescence or excesses at the FG level
  • Maintain inventory levels at Finished Goods within level
  • Timely monitoring of engineering changes for each product with the corresponding department
Requirements:
  • Bachelor's Degree in International Business, Industrial Engineering, and/or Business Administration
  • 1-3 years of experience in similar positions in the Automotive industry
  • Customer portals knowledge and management (Covisint)
  • Microsoft Office- Proficient
  • English level advanced
  • Leadership, proactivity, and communicative abilities to assure the compliance of the objectives


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