Customer Service Supervisor

hace 4 semanas


Xico, México Gates Corporation A tiempo completo

**Customer Service Leadership Opportunity**

We're seeking a seasoned customer service professional to lead our team in Santa Fe, Mexico. As a customer service supervisor, you'll oversee customer service, pricing, and product creation staff to ensure exceptional customer experiences.

**Key Responsibilities:**

- Drive alignment of business goals with associate-level objectives
- Promote effective problem-solving and decision-making
- Motivate team members and build strong relationships with customers
- Escalate customer-related issues and expedite production as needed

**Requirements:**

- Proficient in English (read, write, speak)
- BS/BA Degree required
- Strong attention to detail and ability to work in a fast-paced environment
- 5-7 years' experience in customer service, preferably with a multinational company

**About Gates Corporation:**

- Founded in 1911 in Denver, Colorado, Gates is a publicly traded company on the NYSE
- We operate as 'One Gates' with a common goal of pushing the boundaries of materials science
- We invest in our people to solve customers' diverse challenges

***

**Work Environment:**

- The employee is frequently required to sit, use hands to handle objects, and talk or hear
- The employee is occasionally required to stand, walk, and reach with hands and arms
- Gates is an Equal Opportunity and Affirmative Action Employer



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