Air Export Specialist

hace 3 semanas


Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo
Job Title: Air Export Agent

Job Summary:
We are seeking an experienced Air Export Agent to join our team at Expeditors. The successful candidate will be responsible for ensuring the smooth and timely movement of freight and information, while providing exceptional customer service within the Air Export Department.

Key Responsibilities:

• Ensure accurate and timely data entry into our operational system
• Track and trace air export files and reporting
• Monitor status on a daily basis using Air Export Workflow
• Communicate arrival notices to overseas customers
• Ensure timely and accurate client and vendors billing
• Interact with customers to arrange international shipments, meeting customer service standards
• Maintain good relationships with suppliers, including airline carriers, trucking companies, and others involved
• Meet compliance with internal and external regulations, in accordance with government regulations
• Understand department process flow and look for best practices to improve operational efficiency and productivity

Qualifications:

• Expeditors training and company policies
• Expeditors services, systems, and procedures
• IATA Certification (preferred)

Skills:

• Effective interpersonal skills, including listening, comprehension, and clear communication
• Proactive, strong organizational skills
• Good computer skills (Excel, Word)
• Fluent in English (required)

Behaviours:

• Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Training Requirements:

• Meet company standards of 52 hours training per year, including management/leadership training

Education and Experience:

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

Additional Information:

Expeditors offers excellent benefits, including vacations, IMSS, medical insurance, life insurance, training, and personnel development programs

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