Air Export Coordinator

hace 1 mes


Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo

Job Summary

As an Air Export Agent at Expeditors, you will be responsible for ensuring the timely and accurate movement of freight and information, while providing exceptional customer service within the Air Export Department.

Key Responsibilities:

  • Coordinate with customers to arrange international shipments and meet customer service standards.
  • Ensure smooth and timely freight process flow, including tracking and tracing air export files and reporting.
  • Monitor the status of shipments using Air Export Workflow and communicate arrival notices to overseas and customers.
  • Accurately and timely enter data into our operational system and ensure compliance with regulations.
  • Interact with customers, suppliers, and internal teams to resolve issues and improve operational efficiency.
  • Meet company standards of 52 hours training per year and complete mandatory training as required.

Requirements:

  • 6 months to 1 year of related experience and/or training, or equivalent combination of education and experience.
  • Expeditors training and company policies, Expeditors services, systems, and procedures, and IATA Certification (preferred).
  • Effective interpersonal skills, strong organizational skills, and good computer skills (Excel, Word).
  • Fluent in English and adherence to the company's 10 cultural attributes.

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