Air Export Coordinator

hace 2 semanas


Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo

Air Export Department Role

We are seeking a highly skilled Air Export Agent to join our team at Expeditors. The successful candidate will be responsible for ensuring timely and accurate movement of freight and information.

Key Responsibilities:

  • Coordinate with internal teams to ensure smooth freight process flow.
  • Accurately and efficiently enter data into our operational system.
  • Track and trace air export files and reports.
  • Monitor the status of shipments using Air Export Workflow.
  • Communicate arrival notices to overseas customers and parties involved.
  • Ensure accurate and timely client and vendor billing.
  • Provide exceptional customer service to international shipment customers.
  • Maintain strong relationships with suppliers, including airlines, trucking companies, and other partners.
  • Ensure compliance with all internal and external regulations, including government regulations.
  • Contribute to process improvements and efficiency enhancements in the department.
  • Implement and maintain departmental standard operating procedures.
  • Meet key performance indicators (KPIs) as outlined in the company's procedures.
  • Respond promptly to emails and requests from internal and external parties.
  • Escalate issues to management when necessary.
  • Complete required training and stay up-to-date with company policies and regulations.

Qualifications:

  • Expeditors training and company policies.
  • Knowledge of Expeditors services, systems, and procedures.
  • IATA Certification is preferred.

Skills:

  • Effective interpersonal skills, including listening, communicating, and problem-solving.
  • Pro-active organizational skills.
  • Proficiency in computer skills, including Excel and Word.
  • Fluency in English is required.

Behaviours:

  • Align with the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.


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