Operational Site Manager

hace 1 semana


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

Company Overview

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is a leading logistics and delivery services provider.

About the Role

We are seeking an experienced Senior Distribution Manager to lead our Last Mile Operations team.

Job Summary

The Senior Distribution Manager will be responsible for managing a team of Process Assistants and Delivery Service Partners at one of our operational sites.

Key Responsibilities

  • Lead daily management of the delivery station, including meetings and training sessions.
  • Manage site performance, support functions, and external stakeholders.
  • Define site vision, build positive work culture, and lead leadership routines.
  • Responsible for key metrics such as Safety Metrics, On-The-Road Metrics, Under the Roof Metrics, and Cost Metrics.
  • Establish workflows, SLAs, and operational excellence mechanisms at the site.
  • Develop detailed plans for improvement in customer and quality performance metrics.
  • Participate in all leadership routines, including Daily, Weekly, Monthly, and Quarterly Business Reviews.
  • Lead the implementation of new processes and improvements.
  • Conduct weekly operational planning, including manager's roster, labor model, volume delivery, IT, and non-IT 4M, preventive maintenance, and breakdown review.
  • Connect with associates daily and address barriers.
  • Celebrate and coordinate with support functions for change management/site improvement initiatives.

A Day in the Life

You'll spend lots of time on-site developing your team and collaborating on operational planning.

This role has two sides: managing and motivating a team of leaders while focusing on long-term objectives.

You'll create contingency plans to keep operations running and mitigate against disruptions, driving initiatives that boost quality, safety, and productivity.

What We Offer

Estimated annual salary: $80,000-$120,000 based on experience and qualifications.

Bonuses and benefits package available.

Promotion opportunities within the company.



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