Operational Excellence Manager

hace 17 horas


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is seeking an experienced Operational Excellence Manager to lead our operations team in Mexico City, DIF, MEX.

About the Role:

  • Lead and manage a team of 5 operations personnel across multiple sites
  • Develop and implement operational strategies, policies, and procedures to drive continuous improvement
  • Monitor team performance, set goals, and provide coaching and mentorship to drive professional development
  • Coordinate cross-functional projects and initiatives involving the operations team
  • Identify and resolve operational issues, bottlenecks, and process inefficiencies
  • Analyze metrics and KPIs to identify opportunities for optimization and make data-driven decisions
  • Collaborate with other department leads to ensure alignment and integration of operations
  • Communicate progress, challenges, and recommendations to senior management
  • Foster a positive, productive, and engaged team culture

Key Qualifications:

  • 5+ years of experience in an operations leadership role
  • Bachelor's degree in Business, Operations Management, or a related field
  • Proven experience managing and developing high-performing teams
  • Strong problem-solving, critical thinking, and decision-making skills
  • Excellent verbal and written communication abilities
  • Proficient in data analysis and process improvement methodologies
  • Experience working in a dynamic, cross-functional environment
  • Ability to thrive in a fast-paced, deadline-driven environment

Salary: We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience.

About Us: Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is a leading company in the e-commerce industry, and we are committed to providing excellent customer service and operational excellence.



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