Help Desk Specialist

hace 7 días


Silao, Guanajuato, México North American Production Sharing A tiempo completo

Job Summary

North American Production Sharing seeks a skilled Help Desk Specialist to join our team. The ideal candidate will have experience in computer systems maintenance and a strong understanding of software and hardware troubleshooting.

Main Responsibilities:

  • Install and maintain computer hardware and software to ensure optimal system performance.
  • Provide technical assistance to users experiencing system issues.
  • Respond to user inquiries and troubleshoot hardware, software, and operator problems.
  • Recommend or perform minor corrective actions and refer major issues to vendors.
  • Comply with standard operating procedures for the Information Systems Function.

Requirements

1-3 years of experience in computer systems maintenance.



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