Security Operations Center WAF Engineer
hace 2 semanas
F5 is a leader in the digital world, striving to bring a better digital experience to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
At F5, we center our work around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
### Security Operations Center Role
Our Security as a Service (SaaS) Security Operations Center (SOC) is the epicenter of dynamic security events; clients under siege daily, with new attacks and attack vectors evolving continuously.
### Job Responsibilities
* Take proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers
* Interact directly with customers who are under attack via phone, chat, email and/or ticketing systems
* Provide proactive and real-time guidance to customers on security protocols and defensive security response
* Document actions taken in incident management systems, knowledge base, or ticketing systems as required
* Establish yourself as a trusted security advisor internally and externally
* Assist clients with onboarding and provisioning
* Engage and support cross-functional teams
* Appropriately manage time and customer issues based on issue severity and business needs
* Collaborate with Product Management and Development on requirements and product release activities
* Identify, define, and implement process and procedure improvements
* Ensures documented processes and procedures are relevant and up to date
### Minimum Qualifications
* 0-2 years' experience administering Web Application Firewalls
* Must be able to communicate technical and operational details fluently in English (written and oral)
* Skilled understanding and experience with HTTP and web application security (school project experience counts)
* Familiarity with SQL injection, cross-site scripting, web scraping, CSRF, brute force, cookie manipulation, parameter tampering, and other emerging Layer 4-7 attacks/vulnerabilities to define, configure, and manage security policies encouraging RFC compliance
* Excellent customer service skills
* Troubleshooting and problem-solving ability including analytical thinking and a strong attention to detail
### Preferred Qualifications
* Interest in Cyber security and/or Network security, and/or prior NOC or SOC experience.
* B.S/A.S, in Information System Security or related degree/experience
* Background in Security Incident Response
* Fluency in additional languages
* Familiarity with a programming or scripting language.
* Understanding in common enterprise network technologies
* Fundamental Linux skills
* Familiarity with F5 hardware and software (Big-IP, TMOS, iRules, iApps, iControl, etc.)
* Web Server Administrator/Developer Experience
* Have experience in analysis using tools such as Fiddler, HttpWatch, Burp Suite, socat, and netcat.","At F5":"We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We center our work around people, obsessing over how to make the lives of our customers, and their customers, better.
Our Security as a Service (SaaS) Security Operations Center (SOC) is the epicenter of dynamic security events; clients under siege daily, with new attacks and attack vectors evolving continuously. As a Security Operations Center WAF Engineer, you will partner collaboratively with seasoned engineers to keep our customers safe and stop attackers cold, around the clock.
### What You Will Do
* Take proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers
* Interact directly with customers who are under attack via phone, chat, email and/or ticketing systems
* Provide proactive and real-time guidance to customers on security protocols and defensive security response
* Document actions taken in incident management systems, knowledge base, or ticketing systems as required
* Establish yourself as a trusted security advisor internally and externally
* Assist clients with onboarding and provisioning
* Engage and support cross-functional teams
* Appropriately manage time and customer issues based on issue severity and business needs
* Collaborate with Product Management and Development on requirements and product release activities
* Identify, define, and implement process and procedure improvements
* Ensures documented processes and procedures are relevant and up to date
### Work Environment
Duties can be performed in an Operations Center environment (Guadalajara) OR remotely within the country (Mexico) while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone and read digital material. Working in an environment where work hours are scheduled shifts in a full-time position.
This role may be required to work outside of core business hours including early morning, late evening, overnight, weekends, and holidays. May be required to travel (5%), including possible international travel.","F5 Values":"We prioritize a diverse F5 community where each individual can thrive. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We center our work around people, obsessing over how to make the lives of our customers, and their customers, better.
At F5, we strive to bring a better digital world to life. Our Security as a Service (SaaS) Security Operations Center (SOC) is the epicenter of dynamic security events; clients under siege daily, with new attacks and attack vectors evolving continuously.
### Our Mission
Our mission is to empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
### What We Offer
* A dynamic, challenging, security-oriented operations environment
* The opportunity to work with some of the finest Security Engineers in the world
* The chance to leverage the best security products available
* The ability to analyze industry trends and innovate new protections against a variety of evolving threats and vulnerabilities
### How to Apply
If you are interested in this role, please submit your application. We look forward to reviewing your qualifications and experience."}
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