Security Operations Manager

hace 23 horas


Xico, México Ennismore A tiempo completo

Job Summary

We are seeking a highly skilled and experienced Security Operations Manager to join our team at Ennismore. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, employees, and assets.

Key Responsibilities

  • Develop and implement daily security schedules and assign tasks to security officers to ensure effective coverage and response to incidents.
  • Supervise the distribution and control of keys, ensuring compliance with company policies and procedures.
  • Maintain accurate and detailed records of security incidents, including general security logs, key control, lost and found items, and visitor passes.
  • Perform routine maintenance and servicing of security equipment and vehicles, ensuring they are in good working order.
  • Collaborate with local authorities to identify potential security threats and share intelligence with senior management.
  • Provide access to high-risk areas, exercising vigilance to protect assets and securing the area when access is no longer required.
  • Investigate and report on guest complaints and incidents, ensuring that established policies and procedures are followed.
  • Supervise the maintenance of security log entries and track security officer patrol reports and activities.
  • Oversee the intervention of guest room safes and maintain a logbook of all occurrences.
  • Review occurrence reports prepared by security officers to ensure they are complete, relevant, and accurate.
  • Participate in fire safety protection programs and ensure that all new employees are briefed and trained in fire prevention and firefighting procedures.

Requirements

  • Proven experience in security management, preferably in a hospitality or resort environment.
  • Strong leadership and communication skills, with the ability to work effectively with diverse teams.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work flexible hours, including nights and weekends, to respond to security incidents and ensure effective coverage.
  • Knowledge of security policies and procedures, with the ability to implement and enforce them effectively.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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