Global Network Engineer

hace 2 días


Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo
Overview

PepsiCo is a leading food and beverage company with a rich history of innovation and commitment to excellence. We are seeking a highly skilled Global Network Engineer to join our team and contribute to the success of our global operations.

Responsibilities
  • Provide operational support to resolve critical business issues that require deep network troubleshooting techniques and performance analysis.
  • Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate.
  • Ensure SLAs are met.
  • Responsible for performance analysis, proactive troubleshooting and capacity planning for the Network platforms.
  • Perform monitoring and maintenance of overall environment working with experienced team members.
  • Perform change controls. Update process documentation and team portals.
  • Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis.
  • Communicate with peers and managers regarding system issues & participate in 24x7 on-call.
  • Automate operational tasks to make processes simpler and more robust.
  • Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
  • Manage network service providers and matrixed resources.
  • Refresh heat-maps and operations plans for campus networks, and all WAN, LAN, and WLAN connectivity.
  • Monitor and analyze statistical data to develop improvement plans for network and application performance.
  • Provide an effective network capacity plan in partnership with Network Capacity team.
  • Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth.
Additional Responsibilities Include
  • Oversees the management of service level agreements (SLAs) with vendors and service providers.
  • Oversees and directs all aspects of the 24/7/365 mission critical network/telecommunication infrastructure operations; including planning, supporting, and maintaining functions.
  • Serves as the junior-level escalation point for network operations to resolve critical incidents.
  • Maintains policy and procedures manual, conducts monthly service review meetings with key stakeholders, and drive vendor governance in partnership with IT supplier relationship management leads.
Requirements
  • Bachelor's degree in Computer Science/Engineering, or related qualification.
  • Certifications is a plus (CCNA, CCDA, CCNP, CCDP, DDIP,F5 101,200, ACCP, ITIL).
  • Knowledge of MPLS, SIP, IP, Wi-Fi, SD-WAN, VPN, Firewalls, lb, gtm, ltm cppm, Infoblox etc technologies.
  • Experience of working in a multi-cultural, virtual team, across multiple geographical regions.

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