Head of Retail Operations

hace 1 día


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo
About the Role

We are seeking a highly experienced and skilled professional to lead our Retail Operations team in Mexico. As the Head of Retail Operations, you will be responsible for delivering a world-class customer experience and driving sales and margin growth for Amazon Mexico.

Key Responsibilities
  • Lead a team of talented professionals across different charters, including Programmatic Value Added Services, Programs, Catalog Quality & Health, Paper-cuts/continuous improvements, and Vendor Experience.
  • Develop and implement strategies to improve customer satisfaction, sales, and profitability.
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency.
  • Make data-driven decisions to optimize business outcomes.
Requirements
  • 12+ years of experience in product or program management, product marketing, business development, or technology.
  • 6+ years of team management experience.
  • Experience with end-to-end product delivery.
  • Bachelor's degree or certificate of completion of studies required.
  • Fluent in English and Spanish.
About Us

At Amazon Mexico, we are committed to furthering our culture of inclusion and diversity. We believe that a diverse and inclusive workplace is essential to driving innovation and success. We offer a range of benefits and programs to support our employees' career growth and well-being.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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