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Head of Retail Operations
hace 2 meses
We are seeking a highly experienced and skilled professional to lead our Retail Operations team in Mexico. As the Head of Retail Operations, you will be responsible for delivering a world-class customer experience and driving sales and margin growth for Amazon Mexico.
Key Responsibilities- Lead a team of talented professionals across different charters, including Programmatic Value Added Services, Programs, Catalog Quality & Health, Paper-cuts/continuous improvements, and Vendor Experience.
- Develop and implement strategies to improve customer satisfaction, sales, and margin growth.
- Collaborate with cross-functional teams to drive business results and improve operational efficiency.
- Make data-driven decisions to optimize business outcomes.
- 12+ years of experience in product or program management, product marketing, business development, or technology.
- 6+ years of team management experience.
- Experience with end-to-end product delivery.
- Bachelor's degree or certificate of completion of studies required.
- Fluent in English and Spanish.
At Amazon Mexico, we are committed to furthering our culture of inclusion and diversity. We believe that a diverse and inclusive workplace is essential to driving innovation and success. We offer a range of benefits and programs to support our employees' career growth and well-being.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
