Technical Service Coordination Specialist
hace 4 semanas
About the Role:
SAP is seeking an analytical and solution-oriented Consultant to join our team. As a Technical Service Coordination Specialist, you will be responsible for coordinating technical service delivery and experts from our Technology Services team and attached supplier network. You will drive service-related discussions with customers and internal stakeholders, act as the orchestrator of experts, and provide training and guidance to ECS internal stakeholders on technical CAS portfolio items.
Key Responsibilities:
- Coordinate technical service delivery and experts from Technology Services team and attached supplier network
- Drive service-related discussions with customers and internal stakeholders
- Act as the orchestrator of experts
- Provide training and guidance to ECS internal stakeholders on technical CAS portfolio items
- Perform RAG meeting with our suppliers
- Identify bottlenecks, inefficiencies, and areas for improvement in existing processes and collaborate with cross-functional teams to implement process and/or tool improvements
- Define process & service objectives, performance metrics, and improvement targets and monitor and analyse relevant KPI's using data-driven approaches
Requirements:
- Very good analytical and solution-oriented thinking
- Presentation, and networking skills
- Ability to build, grow and maintain relationships with internal stakeholders, suppliers and customers
- Ability to effectively communicate complex concepts to both technical and non-technical stakeholders
- Knowledge in ITIL and Project Management methodology
- Knowledge of SAP basis technologies is a plus
About SAP:
SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with two hundred million users and more than one hundred thousand employees worldwide, and we are committed to creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
What We Offer:
- A highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from
- The opportunity to work with a global company that is committed to making a positive impact on the world
- A competitive salary and benefits package
How to Apply:
If you are interested in applying for this role, please submit your application through our website. We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide a work environment that is free from discrimination and harassment.
-
Technical Service Coordination Specialist
hace 5 días
Xico, México Sap Se A tiempo completoCompany OverviewSAP Se, a global leader in enterprise software, is committed to empowering individuals and organizations to run at their best. With a strong focus on innovation, collaboration, and customer satisfaction, we strive to create a workplace that values diversity, flexibility, and personal growth.Estimated Salary: $90,000 - $110,000 per yearJob...
-
Technical Service Coordination Expert
hace 3 días
Xico, México Sap Se A tiempo completoJob OverviewSAP Se is seeking an analytical and solution-oriented Consultant - Technical Service Coordination to join their team. This hybrid role involves coordinating technical service delivery, driving discussions with customers and internal stakeholders, and providing training and guidance to ECS internal stakeholders.About the RoleThis role is...
-
Technical Service Specialist
hace 3 semanas
Xico, México Medtronic A tiempo completoAbout This RoleWe are seeking an experienced Technical Service Specialist to join our team at Medtronic. In this role, you will provide in-house repair service and technical support to our customers without sales & service quota.Key ResponsibilitiesProvide technical advice to customers, sales personnel, and healthcare professionals responding to product...
-
Epson Service Center Coordinator
hace 3 semanas
Xico, México Epson America, Inc A tiempo completo**Key Responsibilities**:The Service Center Specialist will be responsible for overseeing the effective operation of Authorized Service Centers. This includes evaluating and analyzing statistical data to ensure optimal performance, as well as managing service intelligence tools to drive business growth.**Collaboration and Reporting**:The Specialist will...
-
Technical Field Service Specialist
hace 3 semanas
Xico, México Sidel A tiempo completoJob OverviewSidel is seeking a highly skilled Technical Field Service Specialist to perform installation, start-up, and testing of our equipment at customer sites. This is a permanent position located in Guadalajara, Mexico.Key ResponsibilitiesTest and evaluate equipment performance at customer plants, adhering to technical, contractual, and safety...
-
Customer Service and Technical Specialist
hace 7 días
Xico, México Bunge A tiempo completoAs a Customer Service and Technical Specialist at Bunge, you will play a crucial role in providing internal and external customers with technical support and assistance regarding the proper use and performance of our product portfolio.Job Summary:This is a full-time position that requires a minimum of four years of experience as a Technical Service...
-
Field Service Specialist
hace 5 días
Xico, México Diasorin A tiempo completoCompany OverviewDiaSorin is a leading global company in the in vitro diagnostics market. Our innovative diagnostic solutions help healthcare professionals diagnose and treat various diseases.Job DescriptionWe are seeking a highly skilled Field Service Specialist to join our team. The successful candidate will be responsible for providing technical support to...
-
Xico, México Titanicom Tech A tiempo completoAt Titanicom Tech, we are seeking an exceptional Technical Service Specialist to join our team. This role is focused on delivering top-notch support to our customers via online communication.The ideal candidate will possess a strong background in computer-related fields and have at least 1-3 years of experience in IT, Internet, or hardware technical...
-
Technical Support Specialist
hace 1 día
Xico, México Lexmark International, Inc. A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Lexmark International, Inc. as a Field Service Engineer.
-
Project Coordination Specialist
hace 8 horas
Xico, México Thermo Fisher Scientific A tiempo completoJob OverviewWe are seeking an experienced Project Coordination Specialist to join our clinical research team at Thermo Fisher Scientific. As a key member of our team, you will be responsible for coordinating and overseeing trial activities, ensuring timely completion of tasks, and maintaining high-quality standards.
-
Technical Support Specialist
hace 4 días
Xico, México Wtw A tiempo completoJob SummaryWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our service delivery unit, you will provide top-notch technical assistance to clients, resolve software and technical issues efficiently, and work collaboratively with the support team to enhance quality and customer experience.
-
Technical Service Specialist
hace 7 horas
Xico, México Kone A tiempo completoJob Overview">Kone is a leading provider of innovative solutions for the elevator and escalator industry. We are committed to creating an inclusive and collaborative work environment that values diversity and promotes employee engagement.">About the Role">We are seeking a highly skilled Technical Service Specialist to join our team. As a key member of our...
-
Project Coordination Specialist
hace 7 días
Xico, México Z953 A tiempo completoProject Coordination SpecialistWe are seeking a skilled Project Coordination Specialist to join our team at Z953. In this role, you will be responsible for coordinating the deployment of audio-visual solutions, managing multiple projects simultaneously, and ensuring timely project completion.Key Responsibilities:Coordinate project deployment and...
-
Technical Support Specialist
hace 1 día
Xico, México Philips A tiempo completoJob Title: Technical Support SpecialistWe're seeking a skilled Technical Support Specialist to join our team and provide top-notch technical support to our customers.Your Role:You'll be the first point of contact for customer technical issues, resolving them efficiently and ensuring customer satisfaction. Your responsibilities will include:Providing Advanced...
-
Technical Support Specialist
hace 4 semanas
Xico, México Content+Cloud A tiempo completo**Expand Your Expertise with Content+Cloud**We're seeking a skilled Technical Support Specialist to join our team and help us deliver exceptional 2nd line tech support to our clients.As a Technical Support Specialist, you'll be part of a multi-lingual team supporting clients across the globe, with a focus on providing remote support for offices in Spain,...
-
Technical Support Specialist
hace 3 semanas
Xico, México Sae A tiempo completoSáe, a leading technology company, seeks a talented Technical Support Specialist to join its team.As a Technical Support Specialist, you will provide remote assistance to clients in the US and Canada, troubleshooting issues with high-end printing equipment and offering actionable advice.The ideal candidate will possess strong communication skills, a systems...
-
Clinical Trial Coordination Specialist
hace 7 días
Xico, México Thermo Fisher Scientific A tiempo completoAbout the RoleWe are seeking a skilled Clinical Trial Coordination Specialist to join our team at Thermo Fisher Scientific. As a key member of our clinical trial operations, you will play a crucial role in ensuring the successful execution of clinical trials.
-
Technical Support Specialist
hace 3 semanas
Xico, México Codertal A tiempo completo**Job Summary:**We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Codertal. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.**Key Responsibilities:**Engage in retention efforts to ensure...
-
Technical Support Specialist
hace 1 día
Xico, México Conduent Solutions Mexico De R.L. De C.V A tiempo completoJob Description:We are seeking a skilled Technical Support Specialist to join our team at Conduent Solutions Mexico De R.L. De C.V.About the Role:This is an excellent opportunity for individuals who want to develop their technical skills and provide top-notch service to our clients.Key Responsibilities:Monitor equipment to ensure it operates correctly and...
-
Technical Support Specialist
hace 4 semanas
Xico, México Legion A tiempo completoTechnical Support Specialist**Job Summary**Legion is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide exceptional support to our customers, troubleshooting complex issues and providing end-to-end resolution.**Key Responsibilities**Troubleshoot complex technical issues and provide...