Customer Supply Chain Coordinator

hace 5 días

Ciudad de México, Ciudad de México Reckitt A tiempo completo
About the Role

We are seeking a highly skilled and experienced Customer Supply Chain Coordinator to join our team at Reckitt. As a key member of our supply chain team, you will play a critical role in ensuring the smooth operation of our customer service processes.

Your primary responsibility will be to provide exceptional customer service by representing and understanding the distinct needs of our customers. You will manage team operations to ensure effective problem resolution, capacity planning, and smooth supply chain coordination.

You will work closely with cross-functional teams to maintain optimal inventory levels and on-time product delivery. Your goal will be to establish and deepen customer relationships, ensuring seamless transactions and service quality.

You will identify and action opportunities to improve business processes and customer satisfaction. You will motivate and guide your team to optimize workflows and amplify service excellence.

The Experience We're Looking For
  • A solid background in customer service with a grasp of commercial insights and technical know-how.
  • Demonstrated success in collaborating for project delivery with various stakeholders.
  • Proficient in identifying and meeting the unique requirements of customers.
  • Experience in team leadership, with an ability to foster a strong customer-oriented culture.
  • Analytical thinker with intermediate technical skills, supported by advanced data analytics knowledge.
  • Supply chain, logistics, and business process improvement expertise.
The Skills for Success

Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.

What We Offer

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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