Customer Supply Chain Lead

hace 1 mes

Ciudad de México, Ciudad de México Reckitt A tiempo completo

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.

If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.

Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About The Role

Reckitt is looking for an inspiring Customer Service Manager to shape the heart of our customer experience. Your role will extend beyond managing day-to-day service interactions; it involves nurturing multicultural teams to cultivate excellence in everything we do. You will be the champion of our customer-first approach, empowering your team to create meaningful connexions and ensuring every interaction is a step towards a brighter future. Enhance your leadership journey with us, where your innovative spirit and dedication to service can truly make an impact.

Your responsibilities

  • Provide stellar customer service by representing and understanding the distinct needs of our customers.
  • Manage team operations to ensure effective problem resolution, capacity planning, and smooth supply chain coordination.
  • Work closely with cross-functional teams to maintain optimal inventory levels and on-time product delivery.
  • Establish and deepen customer relationships, ensuring seamless transactions and service quality.
  • Identify and action opportunities to improve business processes and customer satisfaction.
  • Motivate and guide your team to optimise workflows and amplify service excellence.

The experience we're looking for

  • Solid background in customer service with a grasp of commercial insights and technical know-how.
  • Demonstrated success in collaborating for project delivery with various stakeholders.
  • Proficient in identifying and meeting the unique requirements of customers.
  • Experience in team leadership, with an ability to foster a strong customer-oriented culture.
  • Analytical thinker with intermediate technical skills, supported by advanced data analytics knowledge.
  • Supply chain, logistics, and business process improvement expertise.

The skills for success

Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

  • **Director de Supply Chain**

    hace 10 horas

    Ciudad de México, Ciudad de México Match Consulting A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Supply Chain Director to join our team at Match Consulting. As a key member of our organization, you will be responsible for leading our supply chain operations and ensuring the smooth flow of goods and services from raw materials to end customers.Key ResponsibilitiesDevelop and Implement Supply...

  • Customer Supply Chain Coordinator

    hace 11 horas

    Ciudad de México, Ciudad de México Reckitt A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Supply Chain Coordinator to join our team at Reckitt. As a key member of our supply chain team, you will play a critical role in ensuring the smooth operation of our customer service processes.Your primary responsibility will be to provide exceptional customer service by representing and...

  • Supply Chain Manager

    hace 11 horas

    Ciudad de México, Ciudad de México Yankee Candle A tiempo completo

    About the RoleWe are seeking a highly skilled Supply Chain Manager to join our team at Yankee Candle. As a key member of our supply chain team, you will be responsible for ensuring the demand planning process delivers a reliable forecast as a key input to the supply planning system.Key ResponsibilitiesCollaborate with cross-functional teams, including Sales,...

  • Supply Chain Planner/Buyer

    hace 11 horas

    Ciudad de México, Ciudad de México Schneider Electric Norge AS A tiempo completo

    Job SummaryWe are seeking a highly skilled Supply Chain Planner/Buyer to join our team at Schneider Electric Norge AS. As a key member of our procurement team, you will be responsible for defining and updating supply and stock management parameters to ensure the timely delivery of products to our customers.Key ResponsibilitiesSupply Chain Planning: Define...

  • Supply Chain Planner/Buyer

    hace 11 horas

    Ciudad de México, Ciudad de México Schneider Electric Norge AS A tiempo completo

    Job SummaryWe are seeking a highly skilled Supply Chain Planner/Buyer to join our team at Schneider Electric Norge AS. As a key member of our procurement team, you will be responsible for defining and updating supply and stock management parameters to ensure the timely delivery of products to our customers.Key ResponsibilitiesSupply Chain Planning: Define...

  • Supply Chain Manager

    hace 11 horas

    Ciudad de México, Ciudad de México Reckitt A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Supply Chain Coordinator to join our team at Reckitt. As a key member of our global supply chain team, you will be responsible for providing exceptional customer service and ensuring the smooth coordination of supply chain operations.Key ResponsibilitiesProvide outstanding customer...

  • Customer Supply Chain Coordinator

    hace 9 horas

    Ciudad de México, Ciudad de México Reckitt A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Supply Chain Coordinator to join our team at Reckitt. As a key member of our global supply chain team, you will be responsible for providing exceptional customer service and ensuring the smooth coordination of supply chain operations.Key ResponsibilitiesProvide outstanding customer...

  • Supply Chain Planner

    hace 11 horas

    Ciudad de México, Ciudad de México Diageo A tiempo completo

    About the RoleDiageo, a leading global beverage company, is seeking a highly skilled Supply Chain Planner to join our team. As a key member of our Supply Chain organization, you will play a critical role in ensuring the efficient distribution and replenishment of our products to meet customer demands.Key ResponsibilitiesDevelop and implement end-to-end...

  • Supply Chain Director

    hace 9 horas

    Ciudad de México, Ciudad de México Morgan Philips Group A tiempo completo

    Job SummaryMorgan Philips Group is seeking a highly skilled and experienced Supply Chain Director to lead and optimize our supply chain operations. This critical role is responsible for ensuring the seamless flow of goods from suppliers to customers, driving efficiencies, and supporting the company's growth and sustainability goals.Key...

  • Global Supply Chain Coordinator

    hace 11 horas

    Ciudad de México, Ciudad de México Reckitt A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Supply Chain Coordinator to join our team at Reckitt. As a key member of our global supply chain team, you will be responsible for providing exceptional customer service and ensuring the smooth coordination of supply chain operations.Key ResponsibilitiesProvide outstanding customer...

  • Supply Chain Excellence Junior Manager

    hace 9 horas

    Ciudad de México, Ciudad de México Emma – The Sleep Company A tiempo completo

    About the Role:We are seeking a highly motivated and detail-oriented Junior Supply Chain Manager to join our team at Emma – The Sleep Company. As a key member of our Supply Chain Excellence team, you will play a crucial role in driving business growth and profitability through strategic supply chain management.Key Responsibilities:Supply Chain...

  • Supply Chain Operations Manager

    hace 10 horas

    Ciudad de México, Ciudad de México Tlnt A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Supply Chain Manager to join our team at Tlnt. As a key member of our operations team, you will be responsible for leading the development and implementation of our supply chain strategies, ensuring seamless product delivery to our customers.Key Responsibilities:Develop and maintain accurate...

  • SCM Category Leader

    hace 9 horas

    Ciudad de México, Ciudad de México Bayer A tiempo completo

    About the RoleWe are seeking a highly skilled SCM Category Leader to join our team at Bayer. As a key member of our supply chain organization, you will be responsible for leading the development and implementation of supply chain strategies that drive business growth and improve customer satisfaction.Key ResponsibilitiesSupply Chain Leadership: Provide...

  • Supply Chain Project Director

    hace 8 horas

    Ciudad de México, Ciudad de México Project Redirect Inc Of The Distric A tiempo completo

    About the RoleJob SummaryThe Project Redirect Inc Of The Distric is seeking a highly skilled Supply Chain Project Lead to support the Supply Chain team and Durham site on cross-functional initiatives and projects. This role reports to the site AD, Supply Chain, Global Launch.Key ResponsibilitiesDevelop project plans, risk mitigation strategies, and project...

  • Program Manager, Supply Chain Optimization

    hace 10 horas

    Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleServicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking a highly skilled Program Manager to join our Supply Chain Operations team. As a Program Manager, you will play a critical role in defining and implementing strategies to optimize our supply chain operations, ensuring seamless delivery of products to our customers.Key...

  • Supply Chain Manager

    hace 10 horas

    Ciudad de México, Ciudad de México Michael Page International México Reclutamiento Especializado S.A. de C.V A tiempo completo

    About Our ClientOur client is a global organization specializing in manufacturing and supply safety products.DescriptionAs a Supply Chain Manager, you will be responsible for:Developing and implementing production planning strategies to meet customer demands.Overseeing purchasing execution to ensure timely and cost-effective delivery of materials.Managing...

  • Supply Chain Optimization Lead

    hace 11 horas

    Ciudad de México, Ciudad de México Johnson Controls A tiempo completo

    About the RoleJohnson Controls is a global leader in the technology and multi-industrial sectors, serving a wide range of customers in over 150 countries. Our 130,000 employees work together to create intelligent buildings, efficient energy solutions, integrated infrastructure, and next-generation transportation systems that seamlessly integrate to deliver...

  • Supply Chain Optimization Specialist

    hace 9 horas

    Ciudad de México, Ciudad de México PepsiCo A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Supply Chain Replenishment Analyst to join our team at PepsiCo Foods North America. As a key member of our supply chain operations, you will be responsible for ensuring a smooth product flow and optimizing key service metrics.Key ResponsibilitiesDrive Operational Excellence: Oversee load...

  • Supply Chain Planner

    hace 9 horas

    Ciudad de México, Ciudad de México oilandgas A tiempo completo

    Job DescriptionJob Title: Supply Chain Planner / Inventory ManagerJob Summary:We are seeking a highly skilled Supply Chain Planner / Inventory Manager to join our team at oilandgas. As a key member of our supply chain team, you will be responsible for ensuring the timely availability of materials and managing inventory levels to meet service level...

  • LATAM Distributors Supply Chain Manager

    hace 10 horas

    Ciudad de México, Ciudad de México Amgen A tiempo completo

    About the RoleWe are seeking a highly skilled Supply Chain Manager to join our LATAM Distributors team at Amgen. As a key member of our global supply chain organization, you will play a critical role in ensuring the uninterrupted flow of products to our customers in Latin America.Key ResponsibilitiesCollaborate with cross-functional teams to develop and...