Trilingual Customer Support Representative
hace 4 semanas
Se busca un experto en atención al cliente para la empresa Seinbd con sede en Hermosillo, Sonora.
Sueldo estimado: $22,000 - $26,000
Detalles del puesto:
Resumen del empleo
Como representante de atención al cliente trilingüe, será responsable de investigar y resolver problemas reportados por los usuarios finales a través del teléfono, reestablecer contraseñas de los usuarios, manejar cancelaciones, solicitudes de facturación, reintegros, pagos y devoluciones, así como manejar escaladas.
Requisitos
Para este puesto se requiere ser capaz de completar evaluaciones que incluyen una prueba de velocidad de tecleo de 35+ wpm. Asimismo, es importante tener habilidades de comunicación excelentes, tanto escritas como orales. Debe ser mayor de 18 años y trabajar en sitio de lunes a viernes. La empresa ofrece transporte durante el proceso de capacitación.
Nivel de educación deseado
Superior o cursando.
Nivel de experiencia deseada
Experto.
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