Trilingual Customer Support Representative

hace 4 semanas


Hermosillo, Sonora, México Seinbd A tiempo completo

Se busca un experto en atención al cliente para la empresa Seinbd con sede en Hermosillo, Sonora.

Sueldo estimado: $22,000 - $26,000

Detalles del puesto:

Resumen del empleo

Como representante de atención al cliente trilingüe, será responsable de investigar y resolver problemas reportados por los usuarios finales a través del teléfono, reestablecer contraseñas de los usuarios, manejar cancelaciones, solicitudes de facturación, reintegros, pagos y devoluciones, así como manejar escaladas.

Requisitos

Para este puesto se requiere ser capaz de completar evaluaciones que incluyen una prueba de velocidad de tecleo de 35+ wpm. Asimismo, es importante tener habilidades de comunicación excelentes, tanto escritas como orales. Debe ser mayor de 18 años y trabajar en sitio de lunes a viernes. La empresa ofrece transporte durante el proceso de capacitación.

Nivel de educación deseado

Superior o cursando.

Nivel de experiencia deseada

Experto.


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