IT Technology Consultant

hace 6 días


San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

Job Summary

SAP SE is seeking a highly skilled IT Technology Consultant to join our team. As a key member of our Enterprise Cloud Services Delivery Technical Operations team, you will be responsible for providing technical expertise and support for our customers across multiple infrastructures.

Key Responsibilities

  • Handle incidents, alerts, and service requests related to SAP landscapes and infrastructure support
  • Deliver and maintain complex SAP landscapes, providing technical expertise and support
  • Plan, set up, implement, and operate SAP technologies, achieving ambitious service level agreements (SLAs)
  • Conceptualize, design, configure, and administer server landscapes with a focus on Linux operating systems
  • Troubleshoot and resolve hardware, OS, app, and DB-related issues that impact business operations
  • Manage daily operations to ensure high availability and proper documentation of technical operational concepts and guidelines
  • Coordinate with international teams in global projects and crisis handling initiatives

Requirements

  • BE/BTech/MCA from a reputable institute
  • 6-9 years of work experience in Linux administration
  • IT experience with network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
  • Experience with at least one public cloud service provider (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
  • Understanding of NFS, BlockDevice, Raid concepts
  • Scripting experience in Shell, Perl, Python, Go, or similar
  • Working experience in Virtualization (XEN, VMware)
  • Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
  • Experience working in an international environment, with international and virtual teams
  • Capable of technical documentation and creation of knowledge-based assets (KBAs)
  • Ability to continuously acquire new knowledge proactively and independently
  • Analytical and solution-oriented thinking

Preferred Qualifications

  • Basic knowledge in one or more of the following products: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
  • Work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
  • Working knowledge in Business Object Products (BOBI, BODS etc)
  • Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases
  • Exposure to ITIL framework

About SAP SE

SAP SE is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Our company culture is focused on helping our employees enable innovation by building breakthroughs together.

Why Join SAP SE?

We build breakthroughs together. SAP innovations help our customers work together more efficiently and use business insight more effectively. We are a cloud company with 200 million users and more than 100,000 employees worldwide, with a highly collaborative team ethic and commitment to personal development.

Equal Employment Opportunity

SAP SE is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.



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