Senior Operations Manager

hace 4 semanas


Xico, México Hsbc A tiempo completo
Job Title:
Vice President Operations

HSBC is seeking a highly skilled and experienced professional to oversee post-trade support activities, including collateral transaction processing, monitoring, and aiding collateral settlement, back office vs back office reconciliation, contract compare, investigation, and remediation of position/cash imbalances, as well as fails management and settlement escalations.

Key Responsibilities:
Manage oversight for trade monitoring, collateral, and settlement operations for US businesses.
Lead investigation and resolution of failing transactions for US businesses.

Act as a point of contact for the trading desk, monitoring exceptions in trade life cycle, break resolution, and escalation liaison with internal departments.

Act on escalated communications with clients for equity trades.
Act on any escalation to management or trading desk to protect the firm against risk exposure.
Act as an escalation contact and resolve settlement issues and collateral disputes.
Review and ensure that risk and control framework and escalation procedures are adhered to.
Drive process efficiencies to improve service quality.
Engage and build strong business and operations management relationships.
Drive overall business objectives.
Work in collaboration with the team to resolve issues.
Achieve set performance benchmark and target for each year.
Continuous increase of process knowledge through cross-training.
Engage with onshore business partners in communicating issues and/or escalations.
Liaise with external clients in order to resolve issues and/or answer queries.

Requirements:
A degree in Business or Finance would be preferred.3-5 years of investment banking experience would be recommended.
Proven track record in people management and running global teams. Experience of 3-5 years is required.
Understanding of Asian and European Markets for Settlements Operations.
A firm understanding, supported by accreditation of LEAN and 6 Sigma methodologies.
Strong understanding and knowledge of Equity products is preferred.
Able to demonstrate adequate understanding of front-to-back trade lifecycle process, stock lending product, operational risks, procedures, and controls.
Familiar working knowledge of associated technology.

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