Senior Operations Manager
hace 4 semanas
Vice President Operations
HSBC is seeking a highly skilled and experienced professional to oversee post-trade support activities, including collateral transaction processing, monitoring, and aiding collateral settlement, back office vs back office reconciliation, contract compare, investigation, and remediation of position/cash imbalances, as well as fails management and settlement escalations.
Key Responsibilities:
Manage oversight for trade monitoring, collateral, and settlement operations for US businesses.
Lead investigation and resolution of failing transactions for US businesses.
Act as a point of contact for the trading desk, monitoring exceptions in trade life cycle, break resolution, and escalation liaison with internal departments.
Act on escalated communications with clients for equity trades.Act on any escalation to management or trading desk to protect the firm against risk exposure.
Act as an escalation contact and resolve settlement issues and collateral disputes.
Review and ensure that risk and control framework and escalation procedures are adhered to.
Drive process efficiencies to improve service quality.
Engage and build strong business and operations management relationships.
Drive overall business objectives.
Work in collaboration with the team to resolve issues.
Achieve set performance benchmark and target for each year.
Continuous increase of process knowledge through cross-training.
Engage with onshore business partners in communicating issues and/or escalations.
Liaise with external clients in order to resolve issues and/or answer queries.
Requirements:
A degree in Business or Finance would be preferred.3-5 years of investment banking experience would be recommended.
Proven track record in people management and running global teams. Experience of 3-5 years is required.
Understanding of Asian and European Markets for Settlements Operations.
A firm understanding, supported by accreditation of LEAN and 6 Sigma methodologies.
Strong understanding and knowledge of Equity products is preferred.
Able to demonstrate adequate understanding of front-to-back trade lifecycle process, stock lending product, operational risks, procedures, and controls.
Familiar working knowledge of associated technology.
-
Senior Operations Manager
hace 4 semanas
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoJob Summary: We are seeking a highly skilled Senior Operations Manager to lead and manage a team of operations personnel across multiple sites. The ideal candidate will have a strong background in operations management, excellent leadership skills, and the ability to drive continuous improvement.Key Responsibilities: • Develop and implement operational...
-
Senior Operations Delivery Manager
hace 2 semanas
Xico, México Hashmap A tiempo completo**Job Title:** Senior Operations Delivery ManagerWe are seeking a skilled Senior Operations Delivery Manager to join our team at Hashmap in CDMX, Mexico.This role is ideal for a senior professional with experience in leading teams and delivering operations projects. The successful candidate will have a strong understanding of delivery management principles...
-
Senior Trade Finance Operations Manager
hace 5 días
Xico, México Citi A tiempo completoOverviewCiti, a leading global bank, is seeking an accomplished Senior Trade Finance Operations Manager to join our dynamic team. This role offers a unique opportunity to showcase your expertise and contribute to our continued success.
-
Senior Operations Manager
hace 4 semanas
Xico, México Citi A tiempo completoKey Responsibilities:The Senior Operations Manager will oversee a team of Collectors and clerical staff, ensuring the efficient management of accounts with minor delinquency or in early stage collections. Key responsibilities include managing service levels and performance goals, utilizing expert negotiation skills to resolve escalated calls, and training...
-
Senior Operations Manager
hace 4 semanas
Xico, México Citi A tiempo completo**Offboarding Operations Role Overview**Citi is seeking a highly skilled Senior Operations Manager to lead its offboarding operations support services. This role is responsible for providing full leadership and direction to a team of vendor employees in an effort to deliver offboarding operations support services in alignment with Citi's operations support...
-
Senior Manager, Group Operations Analytics
hace 1 mes
Xico, México Hsbc A tiempo completo**Role Purpose**We are seeking an experienced professional to lead our team in the role of Senior Manager, Group Operations Analytics.The Senior Manager, Operations Analytics provides leadership, support, and expertise to deliver relevant Global Collections, Underwriting and Fraud Operations standards that build functional operational capabilities to deliver...
-
Financial Operations Senior Manager
hace 5 días
Xico, México Mufg Mexico A tiempo completoWe are seeking an experienced Financial Operations Senior Manager to join our team at Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world.As a key member of our operations team, you will be responsible for providing senior-level support and guidance on financial operations, including implementation planning and execution,...
-
Senior Operations Manager
hace 1 semana
Xico, México Hsbc A tiempo completoOverviewHSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper.Job DescriptionWe are seeking a highly skilled Senior Operations Manager to oversee post trade support activities for our US...
-
Senior Trade Operations Manager
hace 4 semanas
Xico, México Citi A tiempo completoThe Senior Trade Operations Manager is responsible for ensuring the smooth operation of cash and trade transactions. This role requires effective management of multiple teams and staff resources to meet performance and quality expectations.**Key Responsibilities:**- Oversee daily operations for multiple teams and ensure teams meet performance and quality...
-
Senior Operations Manager
hace 1 semana
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoWe are seeking a Senior Operations Manager to oversee the efficient delivery of packages in our Last Mile Operations. This role is ideal for individuals with experience in logistics and team management, who can ensure seamless communication between teams and stakeholders.As a Senior Operations Manager, you will be responsible for:Reviewing operational...
-
Senior Operations Leadership Manager
hace 3 días
Xico, México Citi A tiempo completoJob SummaryWe are seeking a Senior Operations Leadership Manager to join our team at Citi. As a key member of our operations leadership team, you will be responsible for providing strategic direction and leadership to our operations teams, ensuring the seamless delivery of operations support services.About the RoleThe Senior Operations Leadership Manager...
-
Senior Operations Manager
hace 1 mes
Xico, México Amazon A tiempo completoJob SummaryWe are seeking a highly skilled Senior Operations Manager to lead our AWS Support Engineering team. As a key member of our organization, you will be responsible for driving revenue, adoption, and growth from large and fast-growing small- and mid-market accounts to enterprise-level customers.Key ResponsibilitiesDevelop strategic plans to achieve...
-
Senior Manufacturing Operations Manager
hace 5 días
Xico, México Bettcher Manufacturing A tiempo completoJob Description:Company OverviewBettcher Manufacturing seeks an experienced Senior Manufacturing Operations Manager to lead our tool room operations in Reynosa, Mexico.SalaryThe estimated annual salary for this position is $120,000 - $180,000 depending on experience.Job ResponsibilitiesProvide technical advice and support on tool design, manufacturing, and...
-
Senior Financial Operations Manager
hace 5 días
Xico, México Aplus Logistics A tiempo completoOverviewAplus Logistics seeks a seasoned Senior Financial Operations Manager to oversee all aspects of financial management, ensuring accurate financial reporting and compliance with regulatory requirements. This role involves managing accounting operations, preparing financial statements, and providing strategic support to the finance team.About the...
-
Senior Business Operations Manager
hace 2 semanas
Xico, México Reach International Consulting A tiempo completoWe are seeking a highly skilled and experienced Senior Business Operations Manager to join our team at Reach International Consulting in the vibrant city of CDMX. This is an excellent opportunity for a motivated and organized professional to take on a leadership role and drive business growth.About the Role:The successful candidate will be responsible for...
-
Senior Operations Support Manager
hace 3 días
Xico, México Citi A tiempo completoAbout CitiCiti is a leading global bank that provides financial services to individuals, corporations, and governments. We offer a range of products and services, including consumer banking, credit cards, corporate and investment banking, and transaction services.Job DescriptionWe are seeking an experienced Senior Operations Support Manager to join our team...
-
Senior Manager KYC Operations
hace 3 semanas
Xico, México Citi A tiempo completoThe Senior Manager KYC Operations is a senior management-level position at Citi responsible for driving the development and management of a dedicated internal KYC (Know Your Client) program.**Key Responsibilities:**Lead the design and implementation of a global operational capacity and productivity framework to ensure an effective and sustainable end-to-end...
-
Senior Operations Manager
hace 3 días
Xico, México Lyft A tiempo completoAt Lyft, we're committed to delivering exceptional customer experiences. To achieve this goal, we're seeking a skilled Senior Operations Manager - Customer Experience to lead our Support Escalations team.This is a challenging role that requires strong leadership skills, operational expertise, and a passion for delivering results. As a Senior Operations...
-
Senior Financial Operations Manager
hace 1 semana
Xico, México Hilton Worldwide, Inc. A tiempo completoJob SummaryWe are seeking a highly skilled Senior Financial Operations Manager to join our team at Hilton Worldwide, Inc. in Mexico City.About the RoleThe Senior Financial Operations Manager will be responsible for driving financial performance and ensuring compliance with policies, regulations, and contractual frameworks. This role requires strong...
-
Senior KYC Operations Manager
hace 2 semanas
Xico, México Citi A tiempo completoAbout the Role:Citi is seeking a highly experienced Senior KYC Operations Manager to lead our team in providing Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services. The ideal candidate will have 5-8 years of experience in operational processes for KYC, AML and be able to manage teams effectively.Key...